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For security reasons, official UH Mānoa transcripts must be ordered online through the National Student Clearinghouse. Official transcripts bear the UH Mānoa seal, signature of the University Registrar, and are either printed on security paper (to protect against unauthorized duplication and alteration) or on a secure certified PDF. An official transcript is a comprehensive record of all courses (undergraduate, graduate, and doctoral programs), units, grades, grade-point average (GPA), and degree(s) earned at UH Mānoa only. If you attended another campus within the UH system, please contact that campus directly to obtain your official transcript.
| TYPE OF REQUEST | PROCESSING TIME | COSTS |
|---|---|---|
| eTranscript (recommended) | Same Day via Email | $8.90 |
| Paper Transcript (Mail or Hold for Pick-up) | Printed within 1-2 business days *Does not include delivery |
$7.90 |
Uploading Attachments
Transcript attachments may be submitted with your online request through the National Student Clearinghouse. Acceptable attachments include AMCAS, PharmCAS, NursingCAS, MCATL, LSAC, and Common Application forms. Do not include attachments such as, resumes, cover-letters, or other similar documents with your transcript request. We reserve the right not to include certain documents with your transcripts and we do not assume responsibility regarding the legibility of your document.
*Effective July 1, 2024, in compliance with U.S. Department of Education regulations, UH Mānoa will no longer withhold official transcripts due to unpaid student debt, subject to revisions in AP 8.731 – Student Accounts Receivable and Delinquent Financial Obligations. Transcripts with non-financial transcript restrictions will not be released until the hold has been lifted.
Delivery Methods
You can check the status of your order online through the National Student Clearinghouse. Enter the transcript Order Number sent in your order confirmation email and the email address used to place the order.
1. Electronic Transcripts
eTranscripts can be sent to any valid email address in a secure certified PDF format or through the National Student Clearinghouse’s Electronic Transcript Exchange (ETX) service when available. These transcripts are considered official documents and can be validated as they have been digitally signed and certified by the Office of the Registrar.
Email or Electronic Transcript Exchange
Once the eTranscript has been processed and sent, you and/or the recipient will have 30 days from the first day the transcript is opened or accessed to view and save the PDF transcript. For requests sent directly to third-parties (schools, employers, organizations), we are not responsible for whether or not your recipient retrieves or accepts the transcript. It is strongly recommended that you contact your recipient beforehand to notify them of your request.
It is your responsibility to ensure that the recipient accepts electronic PDF transcripts and that you enter the recipient’s accurate email address as you will be charged for each request, valid or not. Once ordered, the recipient’s email address cannot be changed. If the request needs to be sent to a different email address, a new order must be placed. Charges for eTranscripts are nonrefundable.
2. Paper Transcripts
All paper transcripts (mail or pick up) released directly to the student will be stamped, “Issued to Student” in a sealed envelope to advise third parties that the transcript has been in your personal possession. These transcripts are still considered official as long as the seal on the envelope is not broken. Paper transcript orders must be claimed or retrieved within 30-days. After this period, any unclaimed or undeliverable requests will no longer be available for pick up. A new order will be required in order to have your transcripts reissued.
USPS First-Class mail
- No tracking available
- No express mail available
It is your responsibility to ensure that the mailing address provided is valid and complete. Once a request is processed and sent for mail, the recipient’s mailing address can no longer be changed. If the request needs to be sent to a different mailing address, a new order must be placed. Once a transcript leaves the office, the delivery becomes the sole responsibility of the US Postal Service. Allow sufficient time for standard mail transit, especially for out-of-state or overseas addresses.
Pick Up
A valid government photo ID is required for all in-person order pickups.
- To authorize a third party (e.g., family, spouse) to pick up your transcript, a third party authorization must be submitted to our office in advance. The authorized person will need to present their valid government photo ID at the time of pick-up.
Unofficial Transcripts
Unofficial transcripts are obtained through your STAR. The Office of the Registrar does not issue unofficial transcripts. If you no longer have access to your University of Hawai‘i login, you may reset your UH login credentials or contact the UH ITS Help Desk for assistance.