Refunds

The Bursar’s Office issues refunds in the case of a complete withdrawal, a change from full-time to part-time status, a drop in credit hours, or a change from one tuition rate to another.

Please contact the Mānoa Cashier’s Office for assistance with your refund:

Phone: 808-956-7554

Email: billpayment-l@lists.hawaii.edu

Please include your home campus, name and student ID in your email inquiry.

Refund Schedule

Spring 2021

For complete withdrawal or credit changes made Tuition refund amount (%)
By January 19, 2021 by 4pm 100 percent
January 20 to February 3, 2021 by 4pm 50 percent
After February 3, 2021 0 percent (no refund)

Note: The system-wide $30 Late Registration Fee is non-refundable. Student activity fees are only refundable if you drop courses before the first day of instruction or if you completely withdraw from all UH System campuses by the 100% tuition refund deadline.


Refund Methods

You may receive a refund by mail or electronically through eRefund.

Mailed Refund Checks

If you did not sign up for eRefund, you will be mailed a refund check.

  • If you paid your bill by cash or check, your refund check will be mailed to your current mailing address on file with the University.
  • If you paid your bill by credit card within the last 90 days, your credit card may be credited the refund amount in the last order of credit card used. For payments older than 90 days, your refund check will be mailed to your current mailing address.
  • If the University does not have your mailing address on file, the refund check will be sent to the address listed as your permanent address.

For information on how to update your mailing or permanent address, visit Update Personal Information

eRefund

If you signed up for eRefund, your refund will be deposited directly into your eRefund account.

  • If you paid your bill by cash or check, your refund will be deposited directly into your eRefund account.
  • If you paid your bill by credit card within the last 90 days, your credit card may be credited the refund amount in the last order of credit card used. For payments older than 90 days, your refund will be deposited directly into your eRefund account.