Move-In & Move-Out

Move-In & Move-Out

Please view the Move-In 2020 page for important information about this year's Move-In.

Check-In Procedures

Check-In Procedures

  • Sign in and date the Occupancy Record Form (ORF).
  • Receive hall check-in information, assignment information, name and room number of RA, hall address, and mailbox combination (when applicable).
  • Receive appropriate keys (room/apartment and/or mailbox).

Room/Apartment Condition Form (RCF/ACF)
Room/Apartment Condition Forms must be filled out and returned to the RA or the community desk within 24 hours of check-in. Report deficient items needing repairs to your front desk to submit a Service Request. Note all damages or deficiencies on this form. Any additional deficiencies or damages at the time of check out will be subject to charge.

What to Bring
Suggested Items

For Your Room

  • Comforter/Bedspread
    • Mattress Width = 38"
    • Mattress Length = 80"
    • Mattress Height = 7"
  • Linen (Twin XL, 80" long)
  • Pillow
  • Fan
  • Mirror
  • Printer
  • A few plates, mugs, glasses, utensils for snacks
  • Microwave (limit 1 per room. Must not exceed a stated FCC rating of 700 watts, and the FCC rating placard must be intact.)
  • Small refrigerator (limit 1 per bedroom, cannot exceed 4.5 cubic ft and should be energy star compliant)
  • Computer and/or tablet
  • Surge protectors (multi outlet power strip) with an integral circuit breaker for fuse, 15 amps maximum, cord no longer than 10 feet, bear the UL approval rating, and are plugged directly into a wall outlet.
  • Personal toiletries
    • Shower shoes
    • Tissues
    • Shower caddy
  • First-aid kit (adhesive strip, antiseptic cream, medicine, etc.)
  • Cleaning products (dust cloth, sponge, hand-vacuum, disinfecting wipes, etc.)
  • Hangers
  • "Blue Tape" painter's tape for hanging posters on walls
  • Apartments additionally require:
    • Toilet paper
    • Trash can
    • Full complement of kitchen equipment
    • Cleaning supplies for full apartment

For Bathing

  • Toiletries
  • Towels
  • Shower shoes/shower slippers
  • Small plastic shower caddy to carry supplies to/from room and shower

For Laundry

  • Laundry basket or bag
  • Detergent, bleach, softener, etc.

Miscellaneous Items

  • Umbrella
  • Flashlight
  • Plants
  • TV
  • Small rugs
  • Storage bins
  • Games
On Move-In Day...

Halls have carts or dollies to help you move your stuff into your room, but it will be faster if everything is boxed or bundled together.

Please note that the following halls DO NOT HAVE AN ELEVATOR:

  • Hale Kahawai
  • Hale Laulima
  • Johnson Hall
  • Hale Ānuenue
Shipping your personal items

Personal belongings shipped to your residence halls must be pre-paid, shipped directly to your hall, and timed to arrive after hall opening. Find the address to your hall...

As an alternative to shipping, please consider the following options:

Prohibited Items

The following items are prohibited. (this is not a complete list)

  • Pets (except for service animals, pre-approved emotional support animals, fish)
  • Air conditioners, Ceiling fans, Heaters
  • Extension cords
  • Temporary lighting such as string or decorative holiday lighting (even if battery operated)
  • Halogen lights, lava lamps
  • Homemade or modified electrical wiring
  • Self-balancing scooters or hoverboards
  • Illegal drugs, drug paraphernalia (bongs, etc)
  • Tobacco products or smoking devices (if you are under 21 years of age)
  • Dangerous substances such as flammable liquids, motor vehicle batteries, acids
  • Tasers
  • Laser pointers
  • Weapons/firearms
  • Firecrackers, fireworks, explosives
  • Dangerous objects (per policy): paintball, BB, pellet or air soft guns, spears, machetes, nunchucks, bows and arrows.
  • Knives (Other than kitchen knives)
  • Personal lofts or other structures
  • Waterbeds
  • Furniture that is non-University/Housing issued
  • Door locks that are non-University/Housing issued
  • Aerials, antennas extending outside the building
Frequently Asked Questions

Roommates

Q. When will I find out who my roommate(s) will be?
A: If a student has authorized the housing department to release their name and contact information, this information will be available on our website prior to Move-In. Confirmed residents will receive an email with instructions on how to obtain roommate information.

Rooms

Q. Will I be able to change my room or hall after I check in?
A: Room or hall transfers will begin approximately 2 weeks after the halls open. Residents will be emailed detailed instructions on how to request a hall or room transfer shortly after hall opening.

Q. What items will I need and don’t need to bring with me?
A: Information on recommended items to bring, mattress sizes, and prohibited items are found on the What to Bring section of this page.

Packages

Q. Can I mail packages to my hall before I check in?
A: Yes, however any packages sent directly to the halls should be sent to arrive AFTER you move in. Building staff will not accept packages before hall opening as they are not equipped to safeguard such deliveries.

Meal Plans

Q. Am I required to have a meal plan?
A: If you are assigned to a residence hall, your participation in the meal program is required. If you are assigned to an apartment community, your participation in the meal program is not required. However, apartment residents may elect to have a regular meal plan or participate in a plan designed for apartment residents. Meal plan information may be found on our Residential Dining page.

Assignment Cancellation

Q. What must I do if I have changed my mind about living in the residence halls or apartments?
A: If you have already accepted your housing contract, i.e. made a payment and signed the contract, you must notify the Student Housing Service’s Office in writing. Your notification must include your university student ID, provide the effective date of your contract termination, and state why you are terminating your housing contract. Contract cancellation penalties will apply; detailed information about these penalties may be found on our Rates page, in the Refund and Contract Cancellation Terms section.

Health Clearance

Q. Do I need to have a Health Clearance?
A: A valid health clearance from University Health Services is required to live in student housing. You will not be allowed to move in without a valid health clearance. All students must comply with the following requirements:

  1. Tuberculosis (TB) Clearance
  2. Measles Mumps, Rubella (MMR)
  3. Tetanus-diphtheria-pertussis (Tdap)
  4. Varicella
  5. Meningococcal Conjugate (MCV), for first-year students living in on-campus housing only

Early Check-In

Q. Will I be able move into my halls before my scheduled check-in date?
A: Students who arrive before the scheduled hall opening dates must find alternative off-campus housing. Our Conference Housing program may also be an option, however spaces are very limited at this time.

Payments

Q. I made the initial housing payment of $400. How do I check my balance or make additional payments?
A: Your housing balance may be paid either by visiting the Student Housing Services cashier office or online on MyUH. Refer to manoa.hawaii.edu/records/bill.html for online payment methods accepted by the University.

Please note that online payments require payment of your entire balance including, but not limited to, tuition and fee charges.

Payments to the Student Housing Services cashier office may be made via credit or debit cards, check (payable to University of Hawaiʻi) or money order. Payments may be made in person or via mail or fax. To ensure that your account is properly credited, your name and student ID number should be included with your payment.

Q. Why does my housing charge cover only the fall costs when I have an academic year housing contract?
A: The Student Housing Services office follows the university practice of billing by semester. The spring portion of your housing cost will be posted to your account in mid-October.

Q. I will be receiving financial aid that will cover my housing and meal (if applicable) costs. How do I make my housing payment?
A: Hopefully, you have already made your initial payment by the deadline indicated on your housing invoice. If you paid your entire housing balance, any remaining balance will be disbursed into your MyUH student account when your financial aid is received. If you paid only the initial $400 housing payment, you will be responsible to meet all housing payment deadlines. Please contact the Student Housing Services cashier office if you have payment questions before a payment is due.

UH Mānoa ID card

Q. How do I get my student ID card?
A: You can obtain your UH Mānoa ID Card, now known as the Mānoa One Card, at the Campus Center Ticket, Information and ID Office after you have registered for classes. See manoa.hawaii.edu/onecard/getyouronecard/ for more information.

Check-out Procedures

Approximately two to three weeks prior to the end of the semester, the hall staff will begin posting check-out information. Specific details for end of semester check-outs will be distributed via e-mail and/or a memo in the resident’s mailbox and/or a floor meeting. Please remember, the resident is responsible for reading and following ALL instructions. Specific instructions will vary from hall to hall. It is important that all procedures are followed or the resident may be subject to financial penalties.

For Students checking out before the end of their contract period (prior to May 2021):

  1. Email uhmsh@hawaii.edu from your UH email address with your name, student ID number, and check out date.
    • Note: If you are away from O‘ahu and are not able to return to physically move your belongings out of your room, please let us know when you email us. SHS can connect you with options for 3rd party storage/shipping companies that can work with you to assist in packing up your room.
  2. Make sure to change your mailing address at myuh.hawaii.edu/ *
  3. On the date of your check-out:
    • Remove all your belongings and clean your room:
      • All personal belongings must be removed (prior to room inspection). Trash must also be removed and properly disposed.
      • Room/Apartment must be cleaned. Remove all decorations. Sweep and vacuum the floors. Remove debris. Dispose of boxes in ground floor trash dumpster.
      • Windows must be closed, drapes drawn, and all appliances emptied and cleaned.
      • All furniture must be placed in the original position.
      • Turn off lights, lock doors. No returning to the room/apartment once check-out is completed.
      • Return any vacuum cleaners, hand trucks and any other hall equipment borrowed from the community desk.
    • Complete your room condition “Check-Out Form” form (click the “View Check-Out RCF Guide” below for detailed instructions)
    • Go to your community desk to turn in your key, and sign out on your Occupancy Record Form
  4. After you have checked out, SHS staff will inspect your room to assess for any damages.

NOTE: It is important that you follow all the steps above in order to avoid an improper checkout fee.

*Mail Forwarding It is the responsibility of the resident to ensure that their mail forward address is accurate in the MyUH Student Account prior to check-out. Hall staff may also require departing residents to fill out a separate mail forwarding card. Mail is forwarded for thirty (30) days past check-out. After thirty days, mail is returned to sender.



Check-In Procedures

Check-In Procedures

  • Sign in and date the Occupancy Record Form (ORF).
  • Receive hall check-in information, assignment information, name and room number of RA, hall address, and mailbox combination (when applicable).
  • Receive appropriate keys (room/apartment and/or mailbox).

Room/Apartment Condition Form (RCF/ACF)
Room/Apartment Condition Forms must be filled out and returned to the RA or the community desk within 24 hours of check-in. Report deficient items needing repairs to your front desk to submit a Service Request. Note all damages or deficiencies on this form. Any additional deficiencies or damages at the time of check out will be subject to charge.

What to Bring

Suggested Items

For Your Room

  • Comforter/Bedspread
    • Mattress Width = 38"
    • Mattress Length = 80"
    • Mattress Height = 7"
  • Linen (Twin XL, 80" long)
  • Pillow
  • Fan
  • Mirror
  • Printer
  • A few plates, mugs, glasses, utensils for snacks
  • Microwave (limit 1 per room. Must not exceed a stated FCC rating of 700 watts, and the FCC rating placard must be intact.)
  • Small refrigerator (limit 1 per bedroom, cannot exceed 4.5 cubic ft and should be energy star compliant)
  • Computer and/or tablet
  • Surge protectors (multi outlet power strip) with an integral circuit breaker for fuse, 15 amps maximum, cord no longer than 10 feet, bear the UL approval rating, and are plugged directly into a wall outlet.
  • Personal toiletries
    • Shower shoes
    • Tissues
    • Shower caddy
  • First-aid kit (adhesive strip, antiseptic cream, medicine, etc.)
  • Cleaning products (dust cloth, sponge, hand-vacuum, disinfecting wipes, etc.)
  • Hangers
  • "Blue Tape" painter's tape for hanging posters on walls
  • Apartments additionally require:
    • Toilet paper
    • Trash can
    • Full complement of kitchen equipment
    • Cleaning supplies for full apartment

For Bathing

  • Toiletries
  • Towels
  • Shower shoes/shower slippers
  • Small plastic shower caddy to carry supplies to/from room and shower

For Laundry

  • Laundry basket or bag
  • Detergent, bleach, softener, etc.

Miscellaneous Items

  • Umbrella
  • Flashlight
  • Plants
  • TV
  • Small rugs
  • Storage bins
  • Games
On Move-In Day...

Halls have carts or dollys to help you move your stuff into your room, but it will be faster if everything is boxed or bundled together.

Please note that the following halls DO NOT HAVE AN ELEVATOR:

  • Hale Kahawai
  • Hale Laulima
  • Johnson Hall
  • Hale Ānuenue
Shipping your personal items

Personal belongings shipped to your residence halls must be pre-paid, shipped directly to your hall, and timed to arrive after hall opening. Find the address to your hall...

As an alternative to shipping, please consider the following options:

Prohibited Items

The following items are prohibited. (this is not a complete list)

  • Pets (except for service animals, pre-approved emotional support animals, fish)
  • Air conditioners, Ceiling fans, Heaters
  • Extension cords
  • Temporary lighting such as string or decorative holiday lighting (even if battery operated)
  • Halogen lights, lava lamps
  • Homemade or modified electrical wiring
  • Self-balancing scooters or hoverboards
  • Illegal drugs, drug paraphernalia (bongs, etc)
  • Tobacco products or smoking devices (if you are under 21 years of age)
  • Dangerous substances such as flammable liquids, motor vehicle batteries, acids
  • Tasers
  • Laser pointers
  • Weapons/firearms
  • Firecrackers, fireworks, explosives
  • Dangerous objects (per policy): paintball, BB, pellet or air soft guns, spears, machetes, nunchucks, bows and arrows.
  • Knives (Other than kitchen knives)
  • Personal lofts or other structures
  • Waterbeds
  • Furniture that is non-University/Housing issued
  • Door locks that are non-University/Housing issued
  • Aerials, antennas extending outside the building

Frequently Asked Questions


Roommates

Q. When will I find out who my roommate(s) will be?
A: If a student has authorized the housing department to release their name and contact information, this information will be available on our website prior to Move-In. Confirmed residents will receive an email with instructions on how to obtain roommate information.

Rooms

Q. Will I be able to change my room or hall after I check in?
A: Room or hall transfers will begin approximately 2 weeks after the halls open. Residents will be emailed detailed instructions on how to request a hall or room transfer shortly after hall opening.

Q. What items will I need and don’t need to bring with me?
A: Information on recommended items to bring, mattress sizes, and prohibited items are found on the What to Bring section of this page.

Packages

Q. Can I mail packages to my hall before I check in?
A: Yes, however any packages sent directly to the halls should be sent to arrive AFTER you move in. Building staff will not accept packages before hall opening as they are not equipped to safeguard such deliveries.

Meal Plans

Q. Am I required to have a meal plan?
A: If you are assigned to a residence hall, your participation in the meal program is required. If you are assigned to an apartment community, your participation in the meal program is not required. However, apartment residents may elect to have a regular meal plan or participate in a plan designed for apartment residents. Meal plan information may be found on our Residential Dining page.

Assignment Cancellation

Q. What must I do if I have changed my mind about living in the residence halls or apartments?
A: If you have already accepted your housing contract, i.e. made a payment and signed the contract, you must notify the Student Housing Service’s Office in writing. Your notification must include your university student ID, provide the effective date of your contract termination, and state why you are terminating your housing contract. Contract cancellation penalties will apply; detailed information about these penalties may be found on our Rates page, in the Refund and Contract Cancellation Terms section.

Health Clearance

Q. Do I need to have a Health Clearance?
A: A valid health clearance from University Health Services is required to live in student housing. You will not be allowed to move in without a valid health clearance. All students must comply with the following requirements:

  1. Tuberculosis (TB) Clearance
  2. Measles Mumps, Rubella (MMR)
  3. Tetanus-diphtheria-pertussis (Tdap)
  4. Varicella
  5. Meningococcal Conjugate (MCV), for first-year students living in on-campus housing only

Early Check-In

Q. Will I be able move into my halls before my scheduled check-in date?
A: Students who arrive before the scheduled hall opening dates must find alternative off-campus housing. Our Conference Housing program may also be an option, however spaces are very limited at this time.

Payments

Q. I made the initial housing payment of $400. How do I check my balance or make additional payments?
A: Your housing balance may be paid either by visiting the Student Housing Services cashier office or online on MyUH. Refer to manoa.hawaii.edu/records/bill.html for online payment methods accepted by the University.

Please note that online payments require payment of your entire balance including, but not limited to, tuition and fee charges.

Payments to the Student Housing Services cashier office may be made via credit or debit cards, check (payable to University of Hawaiʻi) or money order. Payments may be made in person or via mail or fax. To ensure that your account is properly credited, your name and student ID number should be included with your payment.

Q. Why does my housing charge cover only the fall costs when I have an academic year housing contract?
A: The Student Housing Services office follows the university practice of billing by semester. The spring portion of your housing cost will be posted to your account in mid-October.

Q. I will be receiving financial aid that will cover my housing and meal (if applicable) costs. How do I make my housing payment?
A: Hopefully, you have already made your initial payment by the deadline indicated on your housing invoice. If you paid your entire housing balance, any remaining balance will be disbursed into your MyUH student account when your financial aid is received. If you paid only the initial $400 housing payment, you will be responsible to meet all housing payment deadlines. Please contact the Student Housing Services cashier office if you have payment questions before a payment is due.

UH Mānoa ID card

Q. How do I get my student ID card?
A: You can obtain your UH Mānoa ID Card, now known as the Mānoa One Card, at the Campus Center Ticket, Information and ID Office after you have registered for classes. See manoa.hawaii.edu/onecard/getyouronecard/ for more information.

Check-Out Procedures

Approximately two to three weeks prior to the end of the semester, the hall staff will begin posting check-out information. Specific details for end of semester check-outs will be distributed via e-mail and/or a memo in the resident’s mailbox and/or a floor meeting. Please remember, the resident is responsible for reading and following ALL instructions. Specific instructions will vary from hall to hall. It is important that all procedures are followed or the resident may be subject to financial penalties.

For Students checking out before the end of their contract period (prior to May 2021):

  1. Email uhmsh@hawaii.edu from your UH email address with your name, student ID number, and check out date.
    • Note: If you are away from O‘ahu and are not able to return to physically move your belongings out of your room, please let us know when you email us. SHS can connect you with options for 3rd party storage/shipping companies that can work with you to assist in packing up your room.
  2. Make sure to change your mailing address at myuh.hawaii.edu/ *
  3. On the date of your check-out:
    • Remove all your belongings and clean your room:
      • All personal belongings must be removed (prior to room inspection). Trash must also be removed and properly disposed.
      • Room/Apartment must be cleaned. Remove all decorations. Sweep and vacuum the floors. Remove debris. Dispose of boxes in ground floor trash dumpster.
      • Windows must be closed, drapes drawn, and all appliances emptied and cleaned.
      • All furniture must be placed in the original position.
      • Turn off lights, lock doors. No returning to the room/apartment once check-out is completed.
      • Return any vacuum cleaners, hand trucks and any other hall equipment borrowed from the community desk.
    • Complete your room condition “Check-Out Form” form (click the “View Check-Out RCF Guide” below for detailed instructions)
    • Go to your community desk to turn in your key, and sign out on your Occupancy Record Form
  4. After you have checked out, SHS staff will inspect your room to assess for any damages.

NOTE: It is important that you follow all the steps above in order to avoid an improper checkout fee.

*Mail Forwarding It is the responsibility of the resident to ensure that their mail forward address is accurate in the MyUH Student Account prior to check-out. Hall staff may also require departing residents to fill out a separate mail forwarding card. Mail is forwarded for thirty (30) days past check-out. After thirty days, mail is returned to sender.