Contact Us

If you have any questions about our program, please contact us.

(New address as of August 2021)

Come to see us!

Hawaii English Language Program (HELP) – University of Hawai’i at Mānoa
Moore Hall 586
1890 East-West Road
Honolulu, HI 96822

Office Hours: Monday – Friday, 8:30AM – 4:30PM
1 (808) 956-6636


HELP is currently open for normal business hours.

  • All visitors must wear a face mask.
  • Do not visit the office if you are ill.

How to contact HELP during this time:
We strongly urge you to submit inquiries to us via email. You can also contact us by phone.
Phone: 808-956-6636
Emails and phone calls will be followed up on within 24 hours.

You can also make an appointment to speak with a HELP staff member by phone or video conference (Zoom or Google Meet meeting) by emailing You can also request to speak to a HELP staff member who speaks Japanese or Korean.

Processing of applications and other service requests (eg. TOEFL score mailing, verification of enrollment, transcripts, etc):
Applications and other service requests can be made by email. International payments can be made online using HELP’s Flywire payment page or our HELP Online Payment Store (uStore).
For other payment methods, please contact us.
Please allow for 3-5 business days for processing.

We are committed to supporting you during these challenging times. We appreciate your patience and understanding.

Please Stay Safe and Healthy,

HELP Office

Please see this document for our COVID-19 Response.

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