If you have any questions about our program, please contact us.
(New address as of August 2021)
Come to see us!
Hawaii English Language Program (HELP) – University of Hawai’i at Mānoa
Moore Hall 586
1890 East-West Road
Honolulu, HI 96822
Office Hours: Monday – Friday, 8:30AM – 4:30PM
Phone: 1 (808) 956-6636
HELP OFFICE COVID-19 POLICIES
HELP is currently open for normal business hours. We ask that:
- All visitors must a face mask.
- Please do not visit the office if you are ill.
Parking on UH Manoa campus is available; however, we encourage you to visit or commute to HELP using public transportation options such as TheBus or Biki Bike Share.
For Biki bike locations on campus, please visit the UH Manoa Commuter Services Biki page.
Visitor parking is also available on campus.
Visitor Parking – Pay-to-Park
Visitors parking on campus between 6:30am and 4:00pm can park in the GREEN Pay-to-Park stalls. The closest lots to the HELP Front Office are next to the Korean Studies building and at the Biomedical Sciences building. Payment is made at the automated Pay Stations located near the stalls in each lot. You must pre-pay for the amount of time you expect to be parked. Pre-paid parking costs $3.00 per half-hour increments and is limited to a 3-hour maximum before 4:00pm on weekdays. The Pay Stations accept credit cards (MasterCard and Visa). No refunds are issued for these machines.
At the Pay Station, you will receive a permit ticket that shows when your parking time expires. You must display the permit ticket on your car dashboard. Make sure the expiration time is visible through the windshield.
The purchase of a Pay-to-Park daily visitor permit from an automated Pay Station will allow parking and re-entry into any visitor lot on campus for the entire unexpired time.
After 4:00 pm and until 8:00 pm, visitor parking is a flat rate of $7. For more information about visitor parking, please visit the UH Commuter Services webpage.
Lower Campus Parking Structure – Day Rate
Visitors or students parking on campus for the day also have the option of parking in the Lower Campus (Zone 20) Parking Structure upon space availability. The Lower Campus parking structure costs $5 on Monday – Fridays between 5am-4pm. You must visit one of the green pay stations on campus and purchase a Zone 20 parking pass for $5 (credit card payment only). The closest pay stations to the Lower Campus parking structure are at Klum Gym, the Music Building and the Lower Campus Portables. You will receive a receipt from the pay station that you must display on your dashboard.
The ticket is good for the Lower Campus Parking Structure (Zone 20) only, you may not use the ticket to park in other lots on campus.
Re-entry is allowed on same day. You must display the pass on visibly on your car dashboard. After 4pm, Lower Campus visitor permit allows you to park on Upper Campus at no additional charge. No refunds.
Please see the UH Manoa Commuter Services – Maps page for parking maps of campus.