Aloha! We are very much looking forward to welcoming you to campus!

In order to facilitate a smooth move-in process, please read the information below very carefully.

Move-In Information

Plan Your Arrival:

Move-In Appointment

If you have signed your contract and paid your reservation fee, you will receive an email with your assigned move-in date and time. Appointment dates/times are determined based on the building and floor you are assigned to. These will either be Tuesday 8/20, Wednesday 8/21, or Friday 8/23, and you will be assigned a 2-hour window between the hours of 8am and 4pm to arrive to campus.

We ask that you arrive to campus during that time frame. If you have any concerns with your assigned arrival time, please contact us at reslife@hawaii.edu

72-Hours Before Your Move-In Day

You will receive an email from reslife@hawaii.edu where you will be REQUIRED to complete some additional forms prior to moving in. Save/screenshot the confirmation page to expedite your check-in, as you will be required to show it before getting your room keys. (Example below)

Arrival to Campus

Please select the transportation method you will be using on Move-In day below:

Are you arriving to campus via personal vehicle or rental car?

Park in the Zone 20 Parking Structure (1323 Lower Campus Rd, Honolulu, HI 96822). You can access the structure from Dole Street to Lower Campus Road and enter through the first entrance (see map below). There is no fee to park in the Zone 20 structure on move-in day.
Please note that you will need to leave your vehicle in the structure to attend the check in event. Out of an abundance of caution, we recommend concealing valuables and making sure they are securely stored in your vehicle. UHM representatives will be monitoring the structure during check-in but you may also elect to have a traveling companion stay with the vehicle if you choose.
The maximum height for vehicles entering the structure is 6’10”.

Are you arriving via taxi or rideshare service (Uber, Lyft)?

There will be a designated Taxi/Ride Share drop-off at the Zone 20 Parking Structure (1323 Lower Campus Road, Honolulu, HI 96822). Please have your driver drop you off at the second parking structure entrance (see map below).
After you complete your check-in there will be a shuttle to take you to your building.
Please note that taxis and rideshares will NOT be permitted to drop off passengers at any other area on Lower Campus Road. For your safety, do not exit the vehicle until you reach the designated drop-off point.

Welcome Fair & Check In

Once you have parked or been dropped off, please proceed to the Stan Sheriff Center (“Check-In Event” on attached map) and enter through Gate A.

Upon entering feel free to peruse our UHM Welcome Fair, where you can engage with different university offices who can answer any questions you may have about the upcoming academic year. New UH students will be able to pick up your UH Student ID (Mānoa One) card if you completed the photo upload process over the summer. The H-Zone store will be open so you can get your UH gear. Concessions will also be available if you are hungry. Feel free to sit in the arena as you wait for your check-in appointment time. You might even catch our Rainbow Wahine Volleyball team practicing for the upcoming season.
When it is time to check-in, visit the housing table with a photo ID in hand to get your keys. At this point, you will be able to head to your building to unload. If you arrived by personal vehicle, please follow the directional signage to exit the parking structure and drive to the housing unloading zones. If you arrived via taxi/rideshare, make your way back to the drop-off point to catch the complimentary shuttle to your hall.

Unloading & Moving In

If you arrived by personal vehicle, please follow the directional signage to exit the parking structure and drive to the housing unloading zones. If you arrive via taxi/rideshare, make your way back to the drop-off point to catch the complimentary shuttle to your hall
Upon arrival to your hall’s unloading zone, staff and volunteers with rolling carts will be nearby to assist you with the move-in process.
Please be mindful of directional signage and elevator occupancy limits as you move throughout the building.
As soon as your vehicle has been emptied, you will need to immediately relocate it outside of the unloading area.

After Unloading

Immediately after unloading, you will need to relocate your vehicle to the Zone 20 Parking Structure (view in Google Maps) to allow for other residents to unload. Any vehicles left unattended or not actively unloading will be subject to tow at the owner’s expense. Make sure you return your rolling cart (if applicable).
There is no fee to park in the Zone 20 Parking Structure on move-in day.
From the Zone 20 Parking Structure you can take a complimentary shuttle back to your building. Once you park, take the elevator or stairs down to the first floor to the shuttle stop (see map below). Shuttles will run from 8:00am and 4:30pm on move-in days.

**Note for Shuttle Riders: Passengers under the age of 10 must be properly restrained as stated in HRS Section 292-11.5, Act 112.

What To Bring

Suggested Items

For Your Room

Comforter/Bedspread
- Mattress Width = 38″
- Mattress Length = 80″
- Mattress Height = 7″
Linen (Twin XL, 80″ long)
Pillow
Fan
Mirror
Printer
A few plates, mugs, glasses, utensils for snacks
Computer and/or tablet
Surge protectors (multi outlet power strip) with an integral circuit breaker for fuse, 15 amps maximum, cord no longer than 10 feet, bear the UL approval rating, and are plugged directly into a wall outlet.
Personal toiletries
- Shower shoes
- Tissues
- Shower caddy
First-aid kit (adhesive strip, antiseptic cream, medicine, etc.)
Cleaning products (dust cloth, sponge, hand-vacuum, disinfecting wipes, etc.)
Hangers
“Blue Tape” painter’s tape for hanging posters on walls

For Bathing

Toiletries
Towels
Shower shoes/shower slippers
Small plastic shower caddy to carry supplies to/from room and shower

For Laundry

Laundry basket or bag
Detergent, bleach, softener, etc.

Miscellaneous Items

Umbrella
Flashlight
Plants
TV
Small rugs
Storage bins
Games

Apartments additionally require:

- Toilet paper
- Trash can
- Full complement of kitchen equipment
- Cleaning supplies for full apartment

On Move-In Day...

Halls have carts or dollies to help you move your stuff into your room, but it will be faster if everything is boxed or bundled together.

Please note that the following halls DO NOT HAVE AN ELEVATOR:

Hale Kahawai
Hale Laulima
Johnson Hall
Hale Ānuenue

Shipping Your Personal Items

Personal belongings shipped to your residence halls must be pre-paid, shipped directly to your hall, and timed to arrive after hall opening. Find the address to your hall…

As an alternative to shipping, please consider the following options:

Schedule a shopping trip to purchase personal items after you’ve moved in.
Get linen through the Residence Hall Linen Program

Prohibited Items

The following items are prohibited (this is not a complete list):

Personal Refrigerators
Microwaves
Pets (except for service animals, pre-approved emotional support animals, fish)
Air conditioners, Ceiling fans, Heaters
Extension cords
Temporary lighting such as string or decorative holiday lighting (even if battery operated)
Halogen lights, lava lamps
Homemade or modified electrical wiring
Self-balancing scooters or hoverboards
Illegal drugs, drug paraphernalia (bongs, etc)
Tobacco products or smoking devices (if you are under 21 years of age)
Dangerous substances such as flammable liquids, motor vehicle batteries, acids

Tasers
Laser pointers
Weapons/firearms
Firecrackers, fireworks, explosives
Dangerous objects (per policy): paintball, BB, pellet or air soft guns, spears, machetes, nunchucks, bows and arrows.
Knives (Other than kitchen knives)
Personal lofts or other structures
Waterbeds
Furniture that is non-University/Housing issued
Door locks that are non-University/Housing issued
Aerials, antennas extending outside the building

Frequently Asked Questions

Roommates

Q. When will I find out who my roommate(s) will be?
A: If a student has authorized the housing department to release their name and contact information, this information is available on August 7 at https://www.housing.hawaii.edu/myhousing.

Rooms

Q. Will I be able to change my room or hall after I check in?
A: Room or hall transfers will begin approximately 2 weeks after the halls open. Residents will be emailed detailed instructions on how to request a hall or room transfer shortly after hall opening.

Q. What items will I need and don’t need to bring with me?
A: Information on recommended items to bring, mattress sizes, and prohibited items are found on the What to Bring section of this page.

Packages

Q. Can I mail packages to my hall before I check in?
A: Yes, however any packages sent directly to the halls should be sent to arrive AFTER you move in. Building staff will not accept packages before hall opening as they are not equipped to safeguard such deliveries.

Student ID / Meal Card Pickup

If you submitted a photo ID to the university’s Ticket, Information, ID Office by 4pm on August 6, 2024 and had your submission approved, your student ID/meal card will be available for pickup at:

DATES: Tuesday 8/20, Wednesday 8/21 and Friday 8/23 from 8AM to 4PM.
LOCATION: Stan Sheriff Check-In Location

Q. I didn’t submit a photo ID to the Ticket, Information, ID office before August 6th. Where do I pickup my Student ID/meal card?
A: You can obtain your UH Mānoa ID Card, now known as the Mānoa One Card, at the Campus Center Ticket, Information and ID Office. See Getting Your Card for more information.

Q. Am I required to have a meal plan?
A: If you are assigned to a residence hall, your participation in the meal program is required. If you are assigned to an apartment community, your participation in the meal program is not required. However, apartment residents may elect to have a regular meal plan or participate in a plan designed for apartment residents. Meal plan information may be found on our Residential Dining page.

Assignment Cancellation

Q. What must I do if I have changed my mind about living in the residence halls or apartments?
A: If you have already accepted your housing contract, i.e. made a payment and signed the contract, you must notify the Student Housing Services Office in writing. Your notification must include your university student ID, provide the effective date of your contract termination, and state why you are terminating your housing contract. Contract cancellation penalties will apply; detailed information about these penalties may be found on our Rates page, in the Refund and Contract Cancellation Terms section.

Health Clearance

Q. Do I need to have a Health Clearance?
A: Yes, a valid health clearance is required to live in student housing. You will not be allowed to move in without a valid health clearance. Health clearance must be processed and verified by Med+Proctor. All students must comply with the following requirements:

Tuberculosis (TB) Clearance
Measles Mumps, Rubella (MMR)
Tetanus-diphtheria-pertussis (Tdap)
Varicella
Meningococcal Conjugate (MCV), for first-year students living in on-campus housing only

Payments

Q. I made the initial housing payment of $400. How do I check my balance or make additional payments?
A: Your housing balance may be paid either by visiting the Student Housing Services cashier office or online on MyUH. Refer to https://www.hawaii.edu/myuhinfo/payment for online payment methods accepted by the University.

Please note that online payments require payment of your entire balance including, but not limited to, tuition and fee charges.

Credit/Debit Card payments: To ensure proper credit to your housing account, please make your payment online through your MyUH account by following the steps below. This process allows you to pay ONLY your housing and meal charges.

Access your account at https://myuh.hawaii.edu
Click “Pay Tuition and Fees”
Log in with your UH username and password
Select “Make Payment”
Select “Pay by Line Item” (if you do not pay by line item and select housing and meal charges to be paid,your payment may be applied against other outstanding charges such as tuition.
Select Student Housing charge(s) with description “Man Housing…” and “Man Hsg Meals…”
Follow payment instructions

In-person payments: Payments to the Student Housing Cashier Office may also be made via check (payable to the University of Hawaii) or money order. Payments may also be made in person at the cashier window in Frear Hall. To ensure that your account is properly credited, your name and student ID number should be included with your payment. Please note the Cashier’s Office does not accept in-person credit/debit card payments.

Q: I am unable to pay in full at this time, is there a payment plan?
A: The University has an installment payment plan. More information can be found here: https://www.hawaii.edu/myuhinfo/payment-plan/

Q. Why does my housing charge cover only the fall costs when I have an academic year housing contract?
A: The Student Housing Services office follows the university practice of billing by semester. The spring portion of your housing cost will be posted to your account in mid-October.

Q. I will be receiving financial aid that will cover my housing and meal (if applicable) costs. How do I make my housing payment?
A: Hopefully, you have already made your initial payment by the deadline indicated on your housing invoice. If you paid your entire housing balance, any remaining balance will be disbursed into your MyUH student account when your financial aid is received. If you paid only the initial $400 housing payment, you will be responsible to meet all housing payment deadlines. Please contact the Student Housing Services cashier office if you have payment questions before a payment is due.

Additional SHS Frequently Asked Questions can be viewed on our FAQ page.