Important message: PUBLIC HEALTH INFORMED POLICIES - COVID-19The Student Housing Services (SHS) directs efforts to protect the health and safety of our residents and to minimize the potential spread of disease within our community. As a resident, you should be aware that the current Coronavirus (“COVID-19”) situation necessitates a revision to the Community Standards (housing policies) for the 2020-2021 academic year. SHS will continue to make public health-informed decisions that may necessitate further changes to policies and will endeavor to update you with timely information about the Community Standards.
It is expected that all members of our residential community will act in a manner that demonstrates respect and consideration for others, including respect and consideration for the health and safety of all community members and employees. Creating a health or safety hazard within our communities is prohibited. Residents are required to comply with health and safety laws, orders, ordinances, regulations and health and safety guidance adopted by the University and/ or SHS as it relates to public health crises. This guidance will evolve as the public health crisis evolves and may include, but is not limited to, social distancing, limitations on gatherings, wearing a face covering, COVID-19 diagnostic and surveillance testing (including before or upon arrival to campus), contact tracing, disinfection protocols, prohibition of guests, and quarantine / isolation requirements (including before or upon arrival to campus). Adherence to health and safety requirements applies to all residents and staff, and will be extended to visitors if/when visitors are allowed by policy.
Community LivingYour on-campus residential experience is a great opportunity to learn about yourself, others, and how to truly be a part of a diverse community. Involvement in this unique environment can significantly enhance your overall collegiate experience academically, socially and developmentally.
All students who live in on-campus residential communities should feel welcome, valued and safe, and deserve to be treated with respect. Behavior that strays from the goals and mission of the University and Student Housing Services (SHS) will not be accepted. Any form of bigotry, threats, intimidation, violence, or other forms of harassment or oppression against any member of our community is not welcome and will be addressed by SHS staff.
The University is committed to providing a workplace and educational environment, as well as other benefits, programs, and activities, that is free from discrimination on the basis of sex. The Office of Title IX has the specific responsibility for providing prompt and effective responses to all complaints of Title IX sexual harassment. For detailed information, access the website of the Office of Title IX at: https://manoa.hawaii.edu/titleix/.
For details on the community standards related to Title IX sexual harassment including sexual harassment, sexual assault, dating violence, domestic violence, and stalking, refer to the section: 4. Assault/Harassment/Discrimination, 4-A. Sexual Harassment.4. Assault/Harassment/Discrimination, 4-A. Sexual Harassment.Incidents of Title IX sexual harassment are referred to the Office of Title IX.
Community Standards 2020 - 2021The Community Standards are established to help students be part of communities that are inclusive, respectful and conducive to academic pursuits. Disciplinary action may be taken against any member of the residential community for any misconduct or violation of University and/ or SHS policies and regulations including, but not limited to, the following types of conduct:
- Violation of rules and regulations as contained in the current Student Housing Services Information Brochure and Application, Residence Hall System Contract, Community Standards, the Guide to Campus Living, and specific hall regulations.
- Violation of standards of conduct and/or regulations contained in the current University of Hawaiʻi at Mānoa Handbook, catalog, and UHM Student Conduct Code. The UHM Student Conduct Code can be found on-line at http://studentaffairs.manoa.hawaii.edu/policies/conduct_code/.
- All residents are expected to know and comply with all applicable Federal, State and local laws and guidelines.
All residents are responsible for knowing and complying with Student Housing Services Community Standards and University regulations. Please take time to review all the policies and standards on this website. If you have any questions, please ask a Student Housing Services staff member.
For information on Student Housing's conduct process, see our page on the Conduct Process and Procedures.
Community Standards Sections
- 1. Alcohol
- 2. Appliances
- 3. Arson/Fire Safety
- 4. Assault/Harassment/Discrimination
- 5. Behavioral Misconduct/Complicity
- 6. Bicycles, Coasting Devices, Skates, Skateboards, Scooters, Mopeds
- 7. Cleaning Responsibilities
- 8. Common Area Guidelines/Loitering
- 9. Failure to Comply
- 10. Firearms, Weapons, Explosives
- 11. Guests and Visitation Policy
- 12. Illegal Drugs/Controlled Substances
- 13. Occupancy/Furniture/Furnishings
- 14. Pets, Service Animals, and Assistance (Comfort) Animals
- 15. Posting of Signage
- 16. Quiet Hours, Noise, and Courtesy Hours
- 17. ResNet Policy
- 18. Robbery/Burglary/Theft
- 19. Safety and Security
- 20. Smoking, Smoking Devices, Tobacco
- 21. Solicitation and Sales
- 22. Vandalism and Damage
- 23. Windows, Balconies/Lanais, Ledges and Building Exteriors
Community Standards (updated 09/03/20)
All residents are expected to know and comply with all State laws and guidelines regarding the consumption of alcoholic beverages on University premises as outlined in the University policies (EP11.201 and EP11.202) and the Community Standards. University policies can be found at: http://hawaii.edu/policy/. The legal drinking age in the State of Hawai‘i is 21 years of age.
A. Residents who are not of legal drinking age may not possess, be in presence of, consume, or be under the influence of alcohol. Possession of an open or empty alcohol container shall be interpreted as being consumed. If alcohol can be seen, smelled or otherwise determined to be present, it can be assumed that a policy violation has occurred.
B. Residents of legal drinking age may possess or consume alcohol within the privacy of their room or apartment, so long as ALL occupants of the room/apartment are of legal drinking age. If a roommate who is not of legal age is not present, residents of legal age may consume alcohol with others of legal drinking age. University or Student Housing Services staff, acting in their official capacity, may request a government-issued picture identification to verify resident(s) ages.
C. Alcohol must be consumed within the confines of the resident’s room/apartment. Any and all alcohol outside the room/apartment is strictly prohibited, including, but not limited to, hallways, in parking lots, courtyards, and BBQ areas. Containers of alcohol that are transported through common areas must remain unopened. If the room/apartment door is open, the room/apartment is considered a common area.
D. Misuse of or abuse of alcohol, regardless of where it is consumed, which results in disruptive or destructive behavior, is prohibited.
E. Anyone who is 21 years of age or older is prohibited from distributing alcohol to anyone below the legal drinking age. The State of Hawai‘i’s Social Host Liability Law makes it illegal to host underage drinking in a residence. Adults can be prosecuted for giving alcohol to minors. Resident hosts will be held responsible for distributing alcohol to anyone, resident and/or guest, under the age of 21.
F. Drinking games (such as water pong) or any activity that promotes excessive consumption, whether or not alcohol is involved, are strictly prohibited.
G. Common source containers are strictly prohibited and will be confiscated and/or disposed of. Common source containers include, but are not limited to, kegs, party balls, water jugs, and beer bongs.
H. The sale of alcohol for a form of payment, donation, or other benefit is prohibited. The advertisement of parties/gatherings where alcohol will be consumed is not allowed.
Appliances that are not provided by Student Housing Services are prohibited except for those covered by this policy.
A. Use of cooking appliances such as sandwich makers, George Foreman grills, coffee makers, and toasters is strictly prohibited in residence hall rooms, but may be stored in residence hall rooms for use in community kitchen areas. When possible, appliances should have an “auto shut off” feature and be energy star compliant. When such appliances are used, they must be plugged directly into a wall outlet and then immediately disconnected after use.
B. Personal appliances such as irons and hair dryers must be used for their intended purpose and never left on and unattended. When in use, they must be plugged directly into a wall outlet and then immediately disconnected after use.
C. Microwaves must not exceed a stated FCC rating of 700 watts, and the FCC rating placard must be intact. Microwaves must also be plugged directly into a wall outlet and must be energy star compliant. For the residence halls, only one microwave is allowed per bedroom. For the Hale Wainani apartment complex, only one microwave is allowed per apartment.
D. Refrigerators are permitted according to the following guidelines: 1) be a maximum of 4.5 cubic feet; 2) must be Underwriter Laboratory (UL) approved, 3) must be energy star compliant, 4) must be plugged directly into a wall outlet, and 5) must be kept clean and sanitary. In addition, only one refrigerator is allowed per bedroom. For Frear Hall, a maximum of two refrigerators can be placed in the common area (entryway). For the Hale Wainani apartment complex, no refrigerators are allowed in the common areas, except for the refrigerator in the kitchen that is provided by Student Housing Services.
E. Air Conditioners are prohibited. If an air conditioner is required due to a verifiable health-related condition, residents must notify the Student Housing Services Office, provide supporting medical documentation and otherwise complete the approval process. Officially approved air conditioner units must be installed by the Student Housing Services staff. The presence of an unapproved air conditioner will result in the resident(s) being charged for the presence of and for the duration of the presence of the unapproved unit. Refer to "Administrative and Damage Fee Sheet" at http://manoa.hawaii.edu/housing/feesheet.
F. Any appliance with an open heating element not covered in these policies is prohibited for use or storage in residence hall rooms. Student Housing Services reserves the right to confiscate and/or require the removal of any appliance that exceeds wattage or space requirements, or that is otherwise deemed to be a safety hazard.
A. Arson: Any willful or malicious burning or attempt to burn, with or without intent to defraud, a dwelling house, public building, motor vehicle or aircraft, personal property of another, etc. is strictly prohibited.
B. Fire: Any instance of open flame or other burning in a place not intended to contain the burning or in an uncontrolled manner is prohibited.
C. Activating false fire alarms or other false reporting of emergencies is prohibited.
D. Tampering with or impeding the operation of fire or safety equipment is prohibited. This includes hanging anything on or covering smoke detectors and sprinkler systems, impeding visual sight or audio of fire alarm systems, and the tampering with fire pull stations or fire extinguishers. Residents may be charged for replacement and/or repair costs incurred as the result of such behavior.
E. Fire Evacuation: All persons must evacuate at the sound of an alarm regardless of whether they believe it to be false, and remain in the designated evacuation areas until given permission to return by hall staff. Doors, exits, and access areas must not be blocked, and egress from any location within the buildings must not be impeded at any time.
F. Extension cords are not permitted for use in residence hall and apartment facilities.
G. Surge protectors (multi outlet power strips) with an integral circuit breaker or fuse are permitted provided they are 15 amps maximum, have a cord no longer than 10 feet, bear the UL approval rating, and are plugged directly into a wall outlet. Surge protectors cannot be “piggy-backed” (one surge protector plugged into another surge protector).
H. Temporary Lighting: Temporary light installations, such as string lights or decorative holiday lighting (even battery operated), are not permitted.
I. Use of any incendiary device, such as candles, incense, or any device that utilizes an open flame is prohibited.
J. Storage of any flammable liquid, chemical, motor vehicle batteries or acid, or other dangerous substances are prohibited.
K. Halogen lights/halogen lamps and lava lamps are prohibited.
L. Barbecue Grills: Residents must barbecue within the designated barbecue areas only. See the Community Desk for reservations and instructions concerning community barbecue grills.
A. Sexual Harassment (Incidents such as Sexual Assault, Sexual Harassment, Dating Violence, Domestic Violence, Stalking) as defined in University of Hawaiʻi Executive Policy 1.204, Policy on Title IX Sexual Harassment.
Related University policies and procedures include:
AP 1.204, Title IX Sexual Harassment Grievance Process
EP 1.202, Nondiscrimination and Affirmative Action
EP 7.205, Systemwide Student Disciplinary Sanctions
EP 7.208, Systemwide Student Conduct Code
EP 9.210, Workplace Non-Violence
AP 9.920, Discrimination Complaint Procedures for Employees, Students, and Applicants for Employment or Admission
Anyone wishing to make a report relating to Title IX sexual harassment may do so by reporting the concern to:
Director and Title IX Coordinator
Hawaiʻi Hall #124
2500 Campus Road
Honolulu, HI 96822
Telephone: (808) 956-2299
Deputy Title IX Coordinator, SHS
Residential Life Office, Johnson Hall A
2555 Dole Street
Honolulu, HI 96822
Telephone: (808) 956-8300
Prohibited behavior under EP 1.204:
- Title IX Sexual Harassment is defined as conduct on the basis of sex that satisfies one or more of the following:
- An employee of the University of Hawaiʻi conditions the provision of an aid, benefit, or service of the University on an indvidualʻs participation in unwelcome sexual conduct. Refer to UH Policy EP 1.204 for the complete text of the policy: http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
- Unwelcome conduct, determined by a reasonable person, to be so severe, and pervasive, and objectively offensive, that it effectively denies a person equal access to the Universityʻs education program or activity. Refer to UH Policy EP 1.204 for the complete text of the policy: http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
- Sexual Assault including sex offenses (forcible), forcible rape (penetration), forcible sodomy, sexual assault with an object, forcible fondling, sex offenses (non-forcible). Refer to UH Policy EP 1.204 for the complete text of the policy: http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
- Dating Violence is violence committed by a person, who is in or has been in a social relationship of a romantic or intimate nature with the Complainant. For the purposes of this definition, dating violence includes, but is not limited to, sexual or physical abuse or the threat of such abuse. Refer to UH Policy EP 1.204 for the complete text of the policy: http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
- Domestic Violence is violence committed by a current or former spouse or intimate partner of the Complainant, by a person with whom the Complainant shares a child in common, or by a person who is cohabitating with, or has cohabitated with, the Complainant as a spouse or intimate partner, or by a person similary situated to a spouse of the Complainant under the domestic or family violence laws of Hawaiʻi, Refer to UH Policy EP 1.204 for the complete text of the policy: http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
- Stalking is engaging in a course of conduct directed at a specific person that would cause a reasonable person to fear for the personʻs safety, or the safety of others; or suffer substantial emotional distress. Refer to UH Policy EP 1.204 for the complete text of the policy: http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
- Retaliation: The University prohibits and will not tolerate retaliation. Retaliation includes intimidation, threats, coercion, or discrimination against any individual for the purpose of interfering with any right or privilege secured by law or this policy, or because the idnividual has made a report or complaint, testified, assisted, or participated or refused to participate in any manner in an investigation, proceeding, or hearing under this policy and its accompanying procedure. Refer to UH Policy EP 1.204 for the complete text of the policy: http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
- Refer to EP 1.204 for policies related to violating the terms of a supportive measure, and failing to comply with sanctions, remedies, and/or emergency removal. http://hawaii.edu/policy/docs/temp/ep1.204.pdf.
B. Harassment: Harassment is defined as repeated tormenting or irritating another individual, which interferes with the individual’s performance or living environment.
C. Written/Verbal Abuse: Statements which threaten or intimidate another member of the community are not tolerated. This includes, but is not limited to, statements made in person, via a third party, phone, social media and/or any electronic medium.
D. Physical Abuse/Assault: Physical assault is defined as the act or instance which endangers the physical safety of another individual or group.
E. Use of a Weapon or Threat of Weapon Use: Any use or threat of use of a weapon is considered a violation of this policy.
F. Discrimination: Discrimination is any conduct that is based upon race, sex, age, religion, ethnicity, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, veteran status, and/or any other aspect of identity that has the intent or effect of interfering with an individual’s educational or work performance.
G. Hate Crimes/Bias Incidents: Hate crimes or bias incidents include non-threatening name calling and using degrading language, graffiti or slurs because of a belief or perception about a person’s race, ethnicity, national origin, ancestry, gender, religion, religious practice, age, ability, sexual orientation or gender identity and gender expression, and/or other aspect of identity. Incidents may also include actions against persons both physical and psychological, actions against property, and actions committed verbally and electronically.
A. Behavior that threatens, intimidates, harms, or places others in danger, or conduct which is disorderly is prohibited.
B. If a resident is present during a policy violation, the resident may be held responsible for alleged policy violation(s).
A. Bicycles, scooters, or mopeds may not be brought into resident rooms and apartments, with the exception of collapsible bicycles that can be stored without blocking any exits to the room/apartment and that do not infringe on roommates’ space in the room/apartment. Motorized equipment containing fuel may not be stored within buildings at any time.
B. Bicycles, skates, skateboards, scooters, or mopeds are not to be parked or ridden in public pedestrian areas (including hallways, walkways, and courtyards) or in any area marked as “no riding” or “no parking” zones. Student Housing Services reserves the right to immediately remove any bicycle or moped locked to poles, railings, or other places not specifically designated for bicycle or moped parking or securing. Any bicycles, skates, skateboard, scooter, or mopeds that are left or abandoned after checkouts will be disposed of at Student Housing Service’s discretion. A storage fee can be assessed for abandoned bikes. Refer to "Administrative and Damage Fee Sheet" at http://manoa.hawaii.edu/housing/feesheet.
C. Self-balancing scooters or hover boards cannot be used or stored in on-campus housing property, including student rooms, common areas, exterior walkways and courtyards.
The COVID situation imposes a need for stringent guidelines related to cleaning and cleanliness. Residents are expected to maintain a safe and healthy environment within their own living spaces, and to promote and support cleanliness within community spaces.
A. Individual living spaces: To ensure a safe, healthy environment, a reasonable level of cleanliness is expected in individual living spaces and community areas (suite bathrooms, apartment living rooms, etc.). If the environment in an individual living space is deemed unhealthy by Student Housing Services staff, the resident(s) responsible for that space will be required to clean or be billed for the cost to return the space to a healthy level.
B. Common (Community) Areas: To ensure a safe, healthy environment, a reasonable level of cleanliness is expected in common areas such as community restrooms, hallways, lanais, lounges, and lobbies. While Student Housing Services provides regular cleaning services, a community that fails to keep common spaces reasonably clean may lose privileges to that space or receive a community bill for costs associated with pest treatment, repairs, and/or cleaning. Trash left in common areas may result in community billing.
Common area guidelines are those that govern any area other than a residence hall room or apartment. Please see policy 8.E. for specific expectations related to the current COVID situation.
A. Loitering: If at any time Student Housing Services staff or their designees, such as Department of Public Safety officers, determines that a common area needs to be cleared of residents and guests or determines that an activity does not comply with Community Standards, residents must comply with staff requests.
B. Gatherings: Student Housing Services staff reserves the right to ask resident hosts to discontinue any gathering that does not comply with Community Standards and is not in accordance with the special requirements that are in place due to COVID related health and safety concerns..
C. Common Area Games: The playing of outdoor type sports and games is prohibited in interior and exterior common areas (such as hallways, lanais, walkways, courtyards) in order to prevent disruption to the community and/or damage to University property.
D. Drones: Unmanned aircraft and/or recreational model aircraft cannot be flown on Student Housing Services property in order to prevent disruption to the community and/or damage to University property.
E. Common Area Policy Adherence: Due to the current COVID situation, usage of common areas within buildings will be limited and specific usage guidelines will be in place which must be followed. In addition, the wearing of face coverings and the practice of social distancing will be expected in all community spaces including entryways, lobbies, elevators, lounges, study rooms and community kitchens.
Residents and/or their guests must comply with a University or Student Housing Services official’s request when such official is working within the performance of their duties. This policy is in place in the interior of all residential and dining facilities as well in the surrounding areas including, but not limited to, parking lots, courtyards, grounds, and walkways. Please see policy 9.F. for specific expectations related to the current COVID situation.
A. Residents are required to carry their UH ID card, or other official identification, with them at all times while on campus. When requested by a University or Student Housing Services official, residents and guests must present proper identification. Anyone who does not provide this information will be required to leave the housing premises immediately and may be banned from future visitations.
B. Providing false or misleading information about self, others or situations to a University or Student Housing Services official is prohibited.
C. Failure to follow instructions during an incident or any other action that prevents or attempts to prevent a University or Student Housing Services official from successfully completing their responsibilities is prohibited.
D. Failure to complete an assigned conduct sanction within the timeframe assigned is considered a violation of policy and will result in further conduct action.
E. Residents must comply with all University and Student Housing Services posted signs and placards (i.e., no smoking signs, restroom gender designation, etc.)
F. Policy Adherence: all residents must abide by policies and guidelines related to supporting the health and safety of the community during the current COVID situation.
A. Violation of laws or ordinances prohibiting the manufacture, sale, purchase, transportation, possession, concealment, or use of firearms, cutting instruments, explosives, incendiary devices or other deadly weapons is prohibited. These include, but are not limited to, firearms, ammunition, explosives, fireworks, and tasers.
B. Possession of any type of dangerous object or hazardous material is not allowed in or around the on-campus housing communities. This policy incorporates “toy” weapons, including but not limited to, those that shoot a projectile, such as an air soft gun, paintball gun, BB gun, pellet gun, water gun or a slingshot. Also included are knives that have blades longer than 3 inches and/or are not intended for cooking or use as a tool. Other prohibited items include, but are not limited to, laser pointers, bows and arrows, axes, spears, machetes, crossbows, crossbow bolts, nunchucks, kendo sticks, and throwing stars. Student Housing Services reserves the right to confiscate or require the removal of any item deemed dangerous in a community living environment.
Due to the special concerns related to the COVID situation, Student Housing Services (SHS) will maintain a NO GUEST policy. This means that residents cannot host anyone except for other residents who live within the same building/community. Visitation and socialization between residents within the same building/community will be permitted provided residents abide by all special health and safety policies such as, but not limited to, face coverings, social distancing, and cleaning.
In regard to food service facilities within SHS property (Hale Aloha café, Gateway café, and The Market), please adhere to the guest and other guidelines posted at or disseminated by those operations.
For the purposes of this policy, a “guest” will be defined as an individual who lives in the same building/community but does not live within the room/suite/apartment in question.
Same building/community is specifically defined as follows:
- Hale Kahawai and Hale Laulima
- Hale Anuenue
- Johnson Hall A and B
- Gateway House (both wings)
- Frear Hall (both wings)
- Hale Aloha Lehua
- Hale Aloha Ilima
- Hale Aloha Mokihana
- Hale Aloha Lokelani
- Hale Wainani (F,G,H,I)
UHM officials, Student Housing Services (SHS) employees, and contractors hired by SHS who are present in our facilities for work related purposes are not included in this guest restriction.
All conduct matters concerning a non-resident student of the University can be forwarded to the Office of Judicial Affairs. Student Housing Services reserves the right to require any non-resident who causes a community disruption to immediately leave on-campus housing premises.
A. Host Responsibility: When hosting “guests” (as defined above) within individual rooms/suites/apartments, the resident hosts(s) will be responsible and accountable for what occurs in their spaces including the behavior of their “guests,” activities of their “guests,” or damages caused by “guests.” Residents are allowed to host “guests” in their rooms so long as they have the permission of their roommate(s), and provided that all individuals abide by the special COVID related policies. Violating a roommate’s right of entry or hindering a roommate’s ability to study and/or sleep within their room is considered a violation of “guest” privileges.
B. Overnight Guests: Overnight Guests: For the safety of all residents, no hosting of overnight “guests” will be permitted.
C. Cohabitation: Cohabitation: Cohabitation is not allowed in the residence halls and apartments. Cohabitation is defined as a person using a room or apartment as if that person were living in the room, but not actually being officially assigned as a resident of that room. Examples of this may include, but are not limited to, keeping clothing and other personal belongings in the room, sleeping overnight in the room on a regular basis and using the bathroom and shower facilities as if they were living in that room. Residents can be charged a prorated room rate and relevant penalty fees for violating this policy.
D. Subletting: per housing assignment policies and contracts, subletting is strictly prohibited.
All residents are expected to know and comply with all State laws and guidelines regarding illegal drugs and controlled substances on University premises as outlined in the University Policy (EP11.201) and the Community Standards. University policies can be found at: http://hawaii.edu/policy/.
A. Consumption of illegal drugs, or illegal use of controlled substances, is prohibited. Residents may not possess, be in presence of, or consume illegal drugs and/or illegally use controlled substances. If illegal drugs are seen, smelled or otherwise determined to be present, it can be assumed that a policy violation has occurred.
B. Possession of illegal drugs or improperly obtained controlled substances is prohibited.
C. Possession of drug paraphernalia is prohibited (i.e., bongs, rolling paper used for drugs, etc.).
D. Disrupting the community while under the influence of illegal drugs, regardless of where it was consumed, is prohibited.
E. The possession of a medical marijuana card does not allow for the possession or consumption of marijuana, or for the possession of drug paraphernalia, within on-campus housing premises.
F. Sale, distribution, and gift of illegal drugs or controlled substances is prohibited.
A.The creation of an unwelcome environment is prohibited. Attempts to deter another person from occupancy or attempts to intimidate or harass, whether directly or indirectly, will not be tolerated.
B. All room or space changes must be officially authorized by Student Housing Services. Unauthorized changes will result in the resident being moved back to their assigned space and/or the assessment of relevant penalty fee(s). Refer to "Administrative and Damage Fee Sheet" at http://manoa.hawaii.edu/housing/feesheet.
C. Residents must be aware that vacant spaces within a room or apartment are subject to assignment at any time. Vacant spaces must be left clear and clean, contain the appropriate furnishings at all times, and must otherwise be ready for immediate occupancy. Residents can be charged a prorated room rate and any relevant penalty fees for use of a vacant space. Refer to "Administrative and Damage Fee Sheet" at http://manoa.hawaii.edu/housing/feesheet.
D. Room or Apartment Furniture/Furnishings: All furniture must remain in the designated locations, and may not be dismantled or altered without authorization from a housing staff member. Missing or damaged furniture, and damages to walls, floor or other furnishings due to movement of furniture, will be the responsibility of the resident(s) of that room or apartment. Personal lofts, bed risers, or other structures are prohibited. Barbells in in excess of 25 lbs. each are prohibited. Unless an exception is approved by the Residence Director extra furniture is not permitted. Student Housing Services reserves the right to require removal of any item deemed unsafe for a group living environment. Residents can be assessed for any relevant usage, cleaning, replacement and/or repair costs.
E. Common Area Furniture: Lounge and other common area furniture cannot be brought into resident’s rooms or apartments. All furniture must remain in the designated locations. Residents can be charged for removal of common area furniture. Refer to "Administrative and Damage Fee Sheet" at http://manoa.hawaii.edu/housing/feesheet.
All residents are expected to know and comply with Hawaiʻi law and University policy, EP 1.207, “Executive Policy on Service Animals and Emotional Support Animals,” and the Community Standards. The University policy can be found at: http://go.hawaii.edu/A54.
A. Pets: Fish are allowed in residence halls and apartments. They must be housed in properly equipped aquariums, 20 gallons or smaller, limit one tank per room (one tank per bedroom in the apartments). No other pets are allowed, even for brief visitation. Residents can be charged for housing an illegal pet. Refer to "Administrative and Damage Fee Sheet" at http://manoa.hawaii.edu/housing/feesheet. Residents can also be charged for any damages or cleaning charges necessary as a result of an illegal pet including, but not limited to, cleaning costs and pest control treatment.
B. Service Animal (Dog or miniature horse): A service animal is a dog or a miniature horse that is individually trained to do work or perform tasks for a person with a disability. Examples of such work include guiding people who are blind, alerting people who are deaf, and pulling a wheelchair. Under the Americans with Disabilities Act (ADA), service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work. In that case, the individual must maintain control of the animal through voice, signal or other effective controls. Residents with service animals should notify the Student Housing Services (SHS) Assignment staff in advance of their arrival to on campus housing so that it can be noted in the system and appropriate accommodations can be provided. Note that Hawaiʻi law and the University prohibit knowingly misrepresenting an animal as a Service Animal, and individuals are subject to discipline for such misrepresentation.
C. Assistance (Comfort) Animals: While assistance, comfort or emotional support animals are often used as part of a medical treatment plan as therapy animals, they are not considered to be service animals under ADA. These support animals provide companionship, relieve loneliness, and sometimes help with depression, anxiety, and certain phobias but do not have special training to perform tasks that assist people with disabilities. Assistance animals require KOKUA Program approval prior to the presence of the animal on campus/in residence. Residents must meet with a KOKUA Program counselor to review the steps for approval and to provide the appropriate documentation. Upon receiving approval from the KOKUA Program to have an assistance animal, the resident must meet with an SHS Assignment staff member to review and sign the “Service and Assistance Animal Agreement” form. Assistance animals cannot be brought onto SHS property until official approval is obtained and all relevant documents signed. Residents with KOKUA/SHS approved assistance animals must adhere to the terms of the Service and Assistance Animal Agreement form. For information pertaining to the approval process, please work with the KOKUA Program, (808) 956-7511, www.hawaii.edu/kokua. Note that while approved assistance, comfort or emotional support animals are permitted in on-campus housing (in the facility to which the student is assigned), by University policy, they are not permitted in other facilities on campus such as academic or dining facilities.
A. All posters, flyers, banners and chalking to be used in any common areas must be approved by the Residence Director. Generally, postings are only allowed if they are educational in nature and/or promoting a Residential Life sponsored event. If a resident wishes to post signage for an event sponsored by a University of Hawaiʻi affiliated office or program; and/or advertising for a commercial venture, they must do so in compliance with the Posting Policy. For a copy of the current Posting Policy, see your Residence Director and/or contact the Residential Life Office in Johnson Hall "A" basement, or call 808-956-8300.
B. Student Housing Services reserves the right to require the removal of any signage or symbols posted on the exterior of a room door or posted in a window that is disruptive to the community.
A. Quiet Hours: Quiet hours (the absence of loud noise or distractions) are in effect every evening, from 9:00pm to 8:00am Sunday through Thursday and Midnight to 8:00 am on Friday and Saturday, and on nights before state holidays in each hall, apartment, and common area.
B. Courtesy Hours: At times other than “quiet hours,” residents are expected to exercise good judgment with respect to making excessive noise that intrudes on the privacy and the needs of others to sleep and study. Noise may be deemed disruptive if it can be heard through a closed door or window. Noise which is disruptive to other residents is prohibited, both inside and outside of residence halls, and courtesy and consideration for others is expected at all times. Residents are expected to respond positively to requests to reduce noise, and to respectfully approach others with requests for noise reduction.
C. Special 24 Hour Quiet Hours: Special quiet hours will be in effect during the finals period, including any associated “Study Days” noted in the academic calendar. The special quiet hours will also reflect the schedules for professional schools whose calendars are different from the undergraduate calendar. Flyers will be posted with specific dates.
Student Housing Services encourages responsible computing. Responsible computing is ethical, reflects academic honesty, and shows restraint in the consumption of shared resources. It demonstrates respect for intellectual property, ownership of data, system security mechanisms, and an individual’s right to privacy and freedom from intimidation, harassment and unwarranted annoyance. The ResNet policy has been established to provide a set of rules and guidelines for the proper and responsible use of the University of Hawaiʻi and Student Housing Services computing and network resources, effective protection of individual users, equitable access, and proper management of these resources. These guidelines are intended to supplement, not replace, existing laws, regulations, agreements, policies, and contracts, which currently apply to these services. Users of the Student Housing Services ResNet are bound by the University of Hawaiʻi Executive Policy concerning the Management of Information Technology Resources.
The policy can be found at: www.hawaii.edu/infotech/policies/itpolicy.html
ResNet users are additionally bound by the following rules and regulations intended to preserve the integrity and accessibility of all computing resources:
A. Residents are responsible for ensuring that their computers are virus-free and secure before connecting to ResNet. Unintentional violations of ResNet policy due to a compromised computer may still result in sanctions.
B. The residential network may only be used for legal purposes and to access only those systems, software, and data for which the user is authorized. Accessing or providing access to copyrighted material including but not limited to music, movies, and software is prohibited.
C. The residential network is a shared resource. Network uses or applications that inhibit or interfere with the use of the network by others are prohibited. Examples include file sharing applications, E-mail spamming, unauthorized servers, or any other activity that consumes an excessive amount of bandwidth.
D. The residential network is provided for uses consistent with the academic mission of the institution. The network may not be used for commercial purposes or for unsolicited advertising.
E. Data jacks may not be used to provide network access to anyone other than the resident assigned to the data jack. Residents will be held responsible for all traffic passing or originating from their assigned connection. Hardware devices which extend the network such as routers must be secured and properly configured.
F. Servers of any kind are prohibited without authorization from the ResNet personnel. Examples include Web, FTP, Game, and SMTP servers. In addition, many hardware devices such as wireless routers include software components that act as servers and it is the responsibility of the resident to properly configure any such devices before they are connected to the network.
G. The network automatically provides network address information via DHCP. Individuals may use only the IP address assigned to them by Student Housing Services. Unauthorized use of a "fixed" or "static" IP address is prohibited.
H. Any malicious or hostile activities such as port scans, spamming, DOS attacks, or attempts to gain unauthorized access via the network are prohibited.
I. Forgery or other misrepresentation of one's identity via electronic or any other form of communication is prohibited. This includes the use of an IP address not specifically assigned to the individual using it, impersonating another user with the intent to slander in public areas, and the use of a forged or false identity in E-mail communications.
J. Respecting the rights of other users is required at all times on the network. These rights include, but are not limited to, privacy, freedom of expression, and freedom from harassment.
K. Administrators of the residential network have the authority to control or refuse access to the network to anyone who violates these policies or who threatens the rights of other users. Administrators have the authority to restrict or suspend network access without notice for a user or computer that is believed to have been the source of an alleged violation pending investigation of the violation and satisfactory resolution of the complaint.
L. Student Housing Services assumes the responsibility for the maintenance of computing resources provided within Student Housing Services facilities. In the event of a loss of service, all reasonable attempts will be made to restore the connection as quickly as possible. Student Housing Services is not responsible for any damages or losses incurred due to the use of the network or from loss of service.
Use of the ResNet constitutes FULL agreement and understanding of this Acceptable Use Policy and any future modifications there to. Violations of this policy may result in termination of connection, disciplinary sanctions, as well as possible legal ramifications. Student Housing Services reserves the right to modify, change, and reformat this document, as it deems necessary without permission or consent of its network users. Copies of this policy will remain available via the ResNet web site.
A. Theft of Property: Theft of personal property or of University property, including computer files, programs, and data, and the possession of stolen property is prohibited.
B. Theft of Service: Unauthorized borrowing or unauthorized use of any service, including, but not limited to Internet, Cable TV, telephone, telephone calling cards, tampering with telephone and/or cable lines, food service cards, washing/drying machines, food vending machines, etc. is prohibited.
C. Burglary: Unlawful entry of a structure to commit a felony or a theft is prohibited. This includes forcible entry, attempted forcible entry and non-forcible entry such as use of an unlocked door or window.
D. Robbery: Taking or attempting to take anything of value from the care, custody or control of a person or persons by force or threat of force or violence is prohibited.
A. Locks and Doors: Use of the deadbolt to keep the door open or tampering with or damaging lock mechanisms is prohibited. Additional locks may not be added to doors or other University property or equipment. For the security of everyone, building doors should not be propped open at any time.
B. Unauthorized Entry/Restricted Areas: No person shall enter or attempt to enter any residence hall or apartment facility (including rooms/suites/apartments) without proper authorization. Climbing in or out of residence hall windows at any level is prohibited. No person shall enter or attempt to enter, without authorization, any area that is normally accessible only to staff or university officials, such as gated areas, offices, and storage spaces. Individuals are not permitted on residence hall roofs, ledges, on railings, or overhangs.
C. Misuse of Keys: The possession of keys by anyone other than the person they were issued to is prohibited. Residents are prohibited from “lending” any keys assigned to them to any other person, including their roommate(s).
D. Lock-outs and Key Replacements: Residents are responsible for carrying their key(s) at all times. Excessive lock-outs (contacting the hall staff for room/apartment entry) and/or replacement keys may result in conduct sanctions and fines. Refer to "Administrative and Damage Fee Sheet" at http://manoa.hawaii.edu/housing/feesheet.
E. If a resident student has not been seen on campus for more than 24 hours and acquaintances do not know where the student may be, please notify Department of Public Safety at 808-956-6911. Residents under the age of 18 will have their parents notified if they are determined missing for more than 24 hours and law enforcement may be notified for any resident missing for more than 24 hours. If a resident over 18 years of age is deemed to be missing, the University will, at its discretion, contact the Confidential Contact and/or the Emergency Contact on file. If a resident has been seen in the company of an individual(s) indicating that he/she may be in danger, Department of Public Safety and/or the Honolulu Police Department (call 911), should be notified immediately.
Please see the full procedures for Student Housing Missing Student(s) on our Campus Safety page.
All residents are expected to know and comply with all State laws and guidelines regarding the possession and consumption of tobacco products and smoking devices (Hawaiʻi Revised Statutes 328J, effective January 1, 2016 and SB134 CD1, effective July 2018).
A. University of Hawaiʻi campuses are tobacco free. The use of any form of tobacco products are prohibited on University property. Tobacco products include, but are not limited to, cigarettes, cigars, pipes, smoking tobacco, chewing tobacco and electronic smoking devices.
B. Residents and/or guests under twenty-one years of age may not possess any tobacco products within on-campus housing property. Tobacco products include, but are not limited to, cigarettes, cigars, and electronic smoking devices. Tobacco products also include any product made or derived from tobacco that contains nicotine or other substances and is intended for human consumption or is likely to be consumed whether smoked, heated, chewed, absorbed, dissolved, inhaled or ingested.
C. Tobacco products in any shape or form or electronic smoking devices may not be sold to or furnished to a person under twenty-one years of age.
Solicitation and sales are not permitted in any Student Housing Services facility by residents or non-residents except by authorization from the Director of Student Housing Services or a designee. Such authorization may be made only for items which are of service to the residents and only after a written request has been submitted and reviewed. Residents may not act as agents for business firms which entail solicitations or receiving of business offers or goods on University property. University or Student Housing Services communication systems may not be used for selling or offers to sell merchandise, services, etc. Student residences may not be used for business purposes of any nature. Examples of violations include, but are not limited to: posting of materials/advertising in any format without prior approval; using the residence hall/apartment address for business purposes; using the room/apartment for storage and/or distribution of goods or collection of monies; receipt and distribution of business related materials via the community desk/mailroom; the use of University or Student Housing Services technology resources for business purposes. Residents must also comply with all University policies.
Residents may be assessed restitution for any damages incurred to university property. Damage assessments are based on the cost (materials and labor) to restore to the original state through repair/replacement of the damaged item or area.
A. Vandalism is willful or malicious behavior aimed at destroying, altering or defacing public or private property.
B. Residents must not damage any university property, or property owned by other residents. This includes any unauthorized repairs or alterations to rooms and furnishings.
C. Group Assessment: Group assessments may be charged for any vandalism damages to unit/common areas. In situations where the individual(s) does not come forward to claim responsibility, a group assessment may be levied. The group assessment fee (minimum $5.00) will include the cost of repairing/replacing the damaged item(s) and the cost of labor (if applicable). When possible, residents will be notified of damage costs and possible group assessments through public notices.
A. Throwing/discarding of items of any type from windows, balconies/lanais, and ledges is strictly prohibited.
B. Windows and screens may not be removed. Residents may be assessed charges for the replacement/repair of windows and screens. Sliding screens must be closed at all times.
C. Erecting of antennas/aerials/satellite dishes or any other objects on the exterior of buildings or grounds is prohibited.
D. Placing, hanging, or storing items outside of a window or on window ledges is prohibited.