Guest Frequently Asked Questions
Unfortunately, we do not have the ability to store luggage before check-in or after check-out.
Yes, Wifi is available in all Conference Housing facilities. Internet access can also be obtained through an Ethernet cord (resident must bring their own cord). Log-in information will be provided prior to check-in.
Each Conference Housing facility is equipped with a community kitchen which is available to all conference guests staying in the facility.
Two sheets, a pillow with pillowcase, a washcloth, and a bath towel are provided.
Parking may be available upon request for $5 per day in Zone 20 or $25 per day in Zone 8 (summer only), and arrangements must be made in writing at least 18 business days in advance through the conference office.
Please contact the Conference Housing office. If items are found to have been left behind, they will be held for 30 days.
No, Conference Housing is unable to sponsor Conference Housing guests at the Warrior Rec Center.
Stop by the Front Desk to report a lost key/meal card and a new one can be issued to you. Please note that there is a replacement charge for lost cards.
If you have used all of the allotted meals on your meal card, you can pay for additional meals directly at the Dining hall.
Please email uhmconf@hawaii.edu or go to the front desk to submit a request. Please know by submitting this request you will be allowing SHS staff to enter your space.
While there are no ATMs in Student & Conference Housing, there are several ATMs at the Campus Center in the middle of the UHM campus.
Housekeeping staff clean guest rooms prior to your visit, but do not clean rooms during your stay. Housekeeping does clean public restrooms and common areas of the building daily.
Yes. Guests have access to on-site laundry facilities for a nominal fee during their stay. Please note that laundry detergent is not provided on-site.
Mail can be sent to you via the following address:
Your Name
Attn: Conference Housing
2569 Dole Street
Honolulu, HI 96822
Please make sure that any mail sent to you is scheduled to arrive after your check-in date.
Please notify the Conference Housing office you are expecting mail so they can keep an eye out for it. Mail can be picked up from the front desk. Please be sure to bring your ID.
Please feel free to contact our office if you have any additional questions.