Unit: Information & Computer Science
Program: Library & Information Sciences (MLISC)
Degree: Master's
Date: Tue Sep 15, 2020 - 3:00:30 pm

1) Program Student Learning Outcomes (SLOs) and Institutional Learning Objectives (ILOs)

1. Services: Design, provide, and assess information services

(1. Demonstrate comprehensive knowledge in one or more general subject areas related to, but not confined to, a specific area of interest., 2. Demonstrate understanding of research methodology and techniques specific to one’s field of study., 3. Apply research methodology and/or scholarly inquiry techniques specific to one’s field of study., 4. Critically analyze, synthesize, and utilize information and data related to one’s field of study., 5. Proficiently communicate and disseminate information in a manner relevant to the field and intended audience., 6. Conduct research or projects as a responsible and ethical professional, including consideration of and respect for other cultural perspectives.)

2. Professions: Apply history and ethics to develop a professional LIS identity

(1. Demonstrate comprehensive knowledge in one or more general subject areas related to, but not confined to, a specific area of interest., 2. Demonstrate understanding of research methodology and techniques specific to one’s field of study., 3. Apply research methodology and/or scholarly inquiry techniques specific to one’s field of study., 5. Proficiently communicate and disseminate information in a manner relevant to the field and intended audience., 6. Conduct research or projects as a responsible and ethical professional, including consideration of and respect for other cultural perspectives., 7. Interact professionally with others.)

3. Resources: Create, organize, manage and discover information resources

(1. Demonstrate comprehensive knowledge in one or more general subject areas related to, but not confined to, a specific area of interest., 2. Demonstrate understanding of research methodology and techniques specific to one’s field of study., 3. Apply research methodology and/or scholarly inquiry techniques specific to one’s field of study., 4. Critically analyze, synthesize, and utilize information and data related to one’s field of study.)

4. Technologies: Evaluate and apply information technologies

(1. Demonstrate comprehensive knowledge in one or more general subject areas related to, but not confined to, a specific area of interest., 2. Demonstrate understanding of research methodology and techniques specific to one’s field of study., 3. Apply research methodology and/or scholarly inquiry techniques specific to one’s field of study., 4. Critically analyze, synthesize, and utilize information and data related to one’s field of study.)

5. Cultures: Analyze and apply knowledge about information needs and perspectives of indigenous cultures and/or diverse communities

(1. Demonstrate comprehensive knowledge in one or more general subject areas related to, but not confined to, a specific area of interest., 2. Demonstrate understanding of research methodology and techniques specific to one’s field of study., 3. Apply research methodology and/or scholarly inquiry techniques specific to one’s field of study., 4. Critically analyze, synthesize, and utilize information and data related to one’s field of study., 5. Proficiently communicate and disseminate information in a manner relevant to the field and intended audience., 6. Conduct research or projects as a responsible and ethical professional, including consideration of and respect for other cultural perspectives., 7. Interact professionally with others.)

6. Management: Demonstrate skills necessary to manage and work effectively within information organizations

(4. Critically analyze, synthesize, and utilize information and data related to one’s field of study., 5. Proficiently communicate and disseminate information in a manner relevant to the field and intended audience., 6. Conduct research or projects as a responsible and ethical professional, including consideration of and respect for other cultural perspectives., 7. Interact professionally with others.)

2) Your program's SLOs are published as follows. Please update as needed.

Department Website URL: http://www.hawaii.edu/lis/about-us/student-learning-outcomes/
Student Handbook. URL, if available online:
Information Sheet, Flyer, or Brochure URL, if available online:
UHM Catalog. Page Number:
Course Syllabi. URL, if available online:
Other:

3) Please review, add, replace, or delete the existing curriculum map.

Curriculum Map File(s) from 2020:

4) For your program, the percentage of courses that have course SLOs explicitly stated on the syllabus, a website, or other publicly available document is as follows. Please update as needed.

0%
1-50%
51-80%
81-99%
100%

5) Does the program have learning achievement results for its program SLOs? (Example of achievement results: "80% of students met expectations on SLO 1.")(check one):

No
Yes, on some(1-50%) of the program SLOs
Yes, on most(51-99%) of the program SLOs
Yes, on all(100%) of the program SLOs

6) Did your program engage in any program learning assessment activities between November 1, 2018 and October 31, 2020?

Yes
No (skip to question 17)

7) What best describes the program-level learning assessment activities that took place for the period November 1, 2018 and October 31, 2020? (Check all that apply.)

Create/modify/discuss program learning assessment procedures (e.g., SLOs, curriculum map, mechanism to collect student work, rubric, survey)
Collect/evaluate student work/performance to determine SLO achievement
Collect/analyze student self-reports of SLO achievement via surveys, interviews, or focus groups
Use assessment results to make programmatic decisions (e.g., change course content or pedagogy, design new course, hiring)
Investigate other pressing issue related to student learning achievement for the program (explain in question 8)
Other:

8) Briefly explain the assessment activities that took place since November 2018.

Summative evaluation of oral exam culminating experience by student performance on individual SLOs was used as input to new ePortfolio culminating experience, which was implemented for students entering Fall 2018.

Faculty collaborated on the new entering and exiting student seminars where students identified artifacts and wrote reflective essays demonstrating their mastery of each program SLO.  Works in progress were also discussed at faculty meetings, and every faculty member evaluated every ePortfolio, for performance in each of the six SLOs for the first group of graduating studnets under this new program in Spring 2020.

Additionally, faculty were asked to report SLO assessment criteria in their courses via a simple spreadsheet.  For each major assignment that covered a specific SLO, they reported how many students exceeded, met, approached or did not meet the criteria.

 

 

9) What types of evidence did the program use as part of the assessment activities checked in question 7? (Check all that apply.)

Artistic exhibition/performance
Assignment/exam/paper completed as part of regular coursework and used for program-level assessment
Capstone work product (e.g., written project or non-thesis paper)
Exam created by an external organization (e.g., professional association for licensure)
Exit exam created by the program
IRB approval of research
Oral performance (oral defense, oral presentation, conference presentation)
Portfolio of student work
Publication or grant proposal
Qualifying exam or comprehensive exam for program-level assessment in addition to individual student evaluation (graduate level only)
Supervisor or employer evaluation of student performance outside the classroom (internship, clinical, practicum)
Thesis or dissertation used for program-level assessment in addition to individual student evaluation
Alumni survey that contains self-reports of SLO achievement
Employer meetings/discussions/survey/interview of student SLO achievement
Interviews or focus groups that contain self-reports of SLO achievement
Student reflective writing assignment (essay, journal entry, self-assessment) on their SLO achievement.
Student surveys that contain self-reports of SLO achievement
Assessment-related such as assessment plan, SLOs, curriculum map, etc.
Program or course materials (syllabi, assignments, requirements, etc.)
Other 1:
Other 2:

10) State the number of students (or persons) who submitted evidence that was evaluated. If applicable, please include the sampling technique used.

All students submitted evidence in the form of coursework and/ror the required culminating experience, whether the previous oral exam or the current ePortfolio.  The total number of students in the LIS Program between Fall 2018 and Fall 2020 is 98.

11) Who interpreted or analyzed the evidence that was collected? (Check all that apply.)

Course instructor(s)
Faculty committee
Ad hoc faculty group
Department chairperson
Persons or organization outside the university
Faculty advisor
Advisors (in student support services)
Students (graduate or undergraduate)
Dean/Director
Other:

12) How did they evaluate, analyze, or interpret the evidence? (Check all that apply.)

Used a rubric or scoring guide
Scored exams/tests/quizzes
Used professional judgment (no rubric or scoring guide used)
Compiled survey results
Used qualitative methods on interview, focus group, open-ended response data
External organization/person analyzed data (e.g., external organization administered and scored the nursing licensing exam)
Other:

13) Summarize the results from the evaluation, analysis, interpretation of evidence (checked in question 12). For example, report the percentage of students who achieved each SLO.

100% of students achieved each SLO in both ePortfolio and Oral Exam assessments

ePortfolios are rated on a 4-point scale, where 4=exceeds, 3=meets, 2=approaches and 1=does not meet, average scores for each SLO are below.

Spring 2020, ePortfolio, n=5 students

SLO1 Services: 3.62

SLO2 Professions: 3.57

SLO3 Resources: 3.45

SLO4 Technologies: 3.43

SLO5 Cultures: 3.78

SLO6 Management: 3.43

 

For the Oral Exam, 100% of students achieved each SLO, though some elements were re-taken if the initial results did not meet standards--both the initial and subsequent scores are reported and integrated into percentages of students exceeding/meeting/approaching/not meeting standards below.

Fall 2018-Spring 2020 Oral exam n=33 students

SLO1 Services: 61% exceed, 39% meet

SLO2 Professions: 81% exceed, 17% meet, 2% approach

SLO3 Resources: 64% exceed, 36% meet

SLO4 Technologies: 60% exceed, 40% meet

SLO5 Cultures: 61% exceed, 39% meet

SLO6 Management: 66% exceed, 32% meet, 2% approach

 

14) What best describes how the program used the results? (Check all that apply.)

Assessment procedure changes (SLOs, curriculum map, rubrics, evidence collected, sampling, communications with faculty, etc.)
Course changes (course content, pedagogy, courses offered, new course, pre-requisites, requirements)
Personnel or resource allocation changes
Program policy changes (e.g., admissions requirements, student probation policies, common course evaluation form)
Students' out-of-course experience changes (advising, co-curricular experiences, program website, program handbook, brown-bag lunches, workshops)
Celebration of student success!
Results indicated no action needed because students met expectations
Use is pending (typical reasons: insufficient number of students in population, evidence not evaluated or interpreted yet, faculty discussions continue)
Other:

15) Please briefly describe how the program used its findings/results.

We are revising our 3-year course projection to emphasize the skills our alumni and employers emphasize, based on student performance on each SLO.  We also implemented a 4+1 Bachelor and Masters program with ICS BA/MLISc to increase the number of tech-oriented students into the program based on these results.

16) Beyond the results, were there additional conclusions or discoveries? This can include insights about assessment procedures, teaching and learning, and great achievements regarding program assessment in this reporting period.

As a result of our assessment process, the faculty developed the following statement on assessment philosophy and proocess: 

 

Assessment

Philosophy and process

unanimously updated and reaffirmed by LIS faculty 28 August 2020

Overview:​​ Not all of our strengths can be captured in numbers.  For program-level assessment, we prefer an approach where many voices can be heard and considered, over a longer period of time than a single semester.  When issues arise with a course, instructor or student, those are addressed individually by the LIS chair.  When issues persist and recur across multiple courses and semesters, then we feel we are justified in claiming an area of strength, or in devoting resources to addressing areas where improvement is needed.

Lived experience:​​  The most organic form of assessment is our lived experience, where we enact our values of aloha, ʻohana and kuleana.  While it would be inappropriate to attempt to quantify these experiences, our graduating student surveys tell us that the sense of community within the LIS Program is by far what our students value most.  As part of our teaching, research, service and informal interactions, we share our experiences throughout the year, documented in meeting minutes and year-end reports.

Critical refusal: While acknowledging the usefulness of assessment metrics for some purposes, our philosophy also encompasses critical refusal of harmful data regimes, as summarized in the Feminist Manifest-No.

Course evaluations: ​​As a formative assessment of student learning and faculty instruction, each student evaluates each course in terms of content, workload, delivery and assessment methods, and instructor effectiveness.  Numerical and anecdotal data are collected by the Program Coordinator and reviewed by the chair each semester.  Instructors whose evaluations are lower than 4/5 meet with the chair to debrief.  Adjuncts who consistently fail to reach the 4/5 standard, or who receive very low ratings, are not invited back to teach.

Course SLO assessments:​​ As a formative assessment of program SLOs, each instructor identifies the number of students who exceeded, met, approached or did not meet the standards associated with the primary SLO of the course via a major assignment, or a set of related assignments.  This is a more direct, formative measure of SLO mastery than an overall course grade.  The chair collects and reviews these assessments at the end of each semester (adjunct faculty) or academic year (full-time faculty), and summarizes compiled student achievement by SLO back to the faculty in the following year’s planning session.

Culminating experience assessments:​​ As a summative assessment of program SLOs, students taking the oral comprehensive exam respond to four scenarios associated with the 6 program SLOs.  The average of two faculty members’ scores must be above 5/7 on every scenario in order to pass. Similarly, students completing the ePortfolio produce an artifact and reflective essay associated with each SLO, which is scored by two faculty members.  In both cases, results are aggregated by the chair and reported back to the faculty as a summative measure of student achievement by SLO.

Graduating student surveys:​​ A summative assessment of the overall student experience, given each semester to graduating students

Alumni surveys:​​ A reflective assessment of student experience and professional skills needed and acquired administered every 5 years.

Employer surveys:​​ A merged assessment of UHM LIS alumni skills, job performance and needed skills within each employer organization, administered every 5 years.

Committee work and event documentation: ​​Each faculty member leads one or more standing committees, task forces or initiatives.  As a formative assessment of student experience, stakeholder engagement and faculty service, each faculty member summarizes their groups’ process, student and stakeholder engagement and accomplishments in a year-end report.

Year-end meeting.​​  To contextualize assessment data and to systematically collect and compile stories, reflections and any other issues, the LIS Associate Chair collects year-end reports and meets with each faculty member, either in person or virtually, at the end of the academic year, to review and elicit their reflections on:

  • Their course SLO assessments, to contextualize the numerical data and discuss any opportunities or challenges with their courses.

  • Their year-end report of committee work, stakeholder engagement, metrics etc.

  • Their assessment of the performance of the LIS Chair, Program Coordinator and staff.

The Associate Chair summarizes faculty discussions and reflections (any faculty comments, critical or otherwise, may be anonymized at the discretion of the faculty member providing them), and discusses the results in the last meeting of the year, with the LIS Chair.  The LIS Chair then integrates those data and discussions with course evaluation and survey data over the summer, to serve as input to next year’s planning meeting.

Each step of our curriculum assessment process is linked with our Student Learning Outcomes (SLOs) and Program Goals. SLOs 1-4 directly link to Program Goal 1 (Provide a curriculum that meets the evolving demands of the job market for librarians and other information professionals), and SLO 5 links with Program Goal 5 (Strengthen the emphasis on Hawaiʻi and the Asia-Pacific region in teaching, research, and service). Every course is aligned with the particular SLOs it covers via a matrix.

For the culminating experience, the ePortfolio and oral exam scenarios are also linked with our SLOs, and students are evaluated along the same dimensions (exceed-meet-approach-do not meet). We use this data to revise both the curriculum and the oral exams themselves.

Thesis students are assessed on specific elements of their research, including their problem statement, literature review, method, results, and the quality of their written thesis and oral defense; the evaluation form can be found on p. 7 of our thesis policy and FAQ.

17) If the program did not engage in assessment activities, please justify.