FAQs

We are getting ready to launch a new webstore!  Our current store will be unavailable the week of July 22nd–July 25th. We hope to reopen by the following week of the 29th. If you need to place an order in the meantime, please email us at crdg@hawaii.edu or call us at (808) 956-4969. Thank you for your patience!

How do I find the item I want on the web site?

In order to find an item, you may browse our online catalog. Our catalog lists prices, titles, and ISBN numbers.

How do I place an order?

There are 4 ways that you can place an order with CRDG; online, by mail/fax, by telephone, or by walking into our CRDG Marketing & Publication Services (MaPS) office.

Online ( Go to Online Catalog )
Our products may be purchased via our web site.
1. Search for items by category or select a subject from the navigation menu at the top of this page.
2. Enter the purchase quantity and click the Add To Cart button for any item you wish to purchase.
3. When you are ready to check out, click the shopping cart, cart CHECKOUT.
4. Confirm your order and complete your contact and credit card information.
5. Upon submission of your order you will receive a confirmation email. Note that this email only confirms receipt of your order. It does not confirm your payment status.
6. Once your order is processed, you will receive a follow up email confirming your payment status and shipping details.

By Mail/Fax
Click here for a CRDG order form.
Please ensure that your order form is ready to process by double-checking that the following information is complete:

  • Purchase order number or payment information
  • Billing address (if different from shipping address)
  • Contact phone number
  • Email
  • Date required for shipment to arrive
  • Quantity
  • Title(s)

Mail to:
Curriculum Research & Development Group
Marketing & Publication Services (MaPS)
1776 University Avenue, CMA 101
Honolulu, Hawaiʻi 96822

Fax: 808-956-6730

By Telephone
To place an order by phone, call between 9:00 a.m. and 5:00 p.m. Hawai`i Standard time (HST), Monday through Friday. You will need to provide the information listed above.

Telephone: 800-799-8111 (toll-free) or 808-956-4969

Walk-in
Customers are welcome to visit our office to purchase products during our office hours, 9:00 a.m.–5:00 p.m. We are closed weekends and holidays. For large orders, we recommend you call in advance. We are located at the following address:

Curriculum Research & Development Group
Marketing & Publication Services (MaPS)
1776 University Avenue, CMA 101
Honolulu, Hawai‘i 96822

What is the shipping and handling rate for an order?

To find out our shipping options and rates, please use the shipping quote feature on our online catalog.

How do I pay for my order?

We accept payment via cash (walk-in only), check, credit card (MasterCard, VISA, or Discover), or purchase order. Please make checks and purchase orders payable to RCUH.

Curriculum Research & Development Group
1776 University Avenue, CMA 101
Honolulu, Hawaii 96822

Phone: 1-800-799-8111 (toll free) or 808-956-4969
Fax: 808-956-6730
Email: crdg@hawaii.edu

What is your return policy?

All sales are final. If your materials are received damaged or defective, contact us on how to exchange your merchandise.

How do I obtain more information about the CRDG curriculum?

To request more information on a particular curriculum, please go to the CRDG subject areas.

Can I review a textbook before buying it to make sure it fits my school's curriculum?

CRDG provides examination copies to teachers and others who are interested in reviewing our curriculum. Our examination period is 60 days. After 60 days, you may either purchase the materials or return them to us. Returned books must be in sellable condition.

To request for an examination copy, please contact us.

For any other questions, please contact us.