(Module 5) Your New Hale: On-Campus Housing

About Student Housing Services

There are 11 residence halls and apartments on-campus housing approximately 3,500 students during the academic year. Summer housing is also available for students enrolled in summer classes.

Amenities and Services

Community Desks

Community desks are located near the entrance of each building, with desk hours posted in the building. The community desk serves a variety of functions, including:

  • Mail and package distribution
  • Issuing replacement room keys
  • Checking out items for student use, such as games, cooking equipment, and cleaning supplies
  • Answering general questions

Housing Success Center

The Housing Success Center is open Sunday through Thursdays from 6pm – 9pm and offers a comfortable, air-conditioned, space for individual or group study. Additionally, student staff from the Learning Assistance Center provide regular tutoring services on a number of classes common to first-year students.


Laundry machines require a pre-paid laundry card to operate. Students may purchase and recharge their laundry cards at stations located either in the laundry room, or at the community desks.

Staff Available

Resident Assistant

Each floor or area has a designated Resident Assistant (RA) assigned to it. The RA is here to support you! If you have any questions or concerns, please reach out to your RA. They will come and introduce themselves to you at move-in and they are a great resource for all things UHM or Student Housing. They can also connect you with numerous ways to get involved on campus, or help you troubleshoot any concerns you are having.

Residence Director

Besides Resident Assistants, each residence hall community has a Residence Director, a full-time professional staff member who manages the building and residential program. Residence Directors maintain regular office hours in the building to assist with any questions or concerns. Some residential communities also have graduate-level Assistant Residence Directors, who provides additional support for residents and hall staff.

Operations Staff

Operations staff are also available to address any maintenance issues that may occur. Should you have any maintenance concerns in your living space, simply submit a service request and our staff will respond. Additionally, our custodial team conducts regular cleanings in each common-area floor bathroom, lounge, and other public spaces in the building. Suite and apartment residents are responsible for cleaning their own bathrooms and kitchens, since they are private.

Building Security

All residence halls are locked 24 hours per day/7 days per week. Only residents that live in those halls and Housing staff have access to the building. Please do not let anyone into the building who do not live there or have their own key. Every guest must be accompanied be a resident at all times. All residents must keep their key with them and remember to keep their room doors locked and secured at all times.

Each evening, an RA is on-call and conducts walkthroughs of the buildings. They report any issues, respond to community issues, and collaborate with local emergency services and various university services, as needed. This includes after hours emergency counseling support. If you are in need of assistance after hours, please call the RA on-call (phone number is posted in each building). You can also call (808) 956-6911 for the Department of Public Safety, or 911 for emergencies. The Department of Public Safety also patrols around housing and works closely with students and housing staff on issues of security.

Resident Dining

All students living on-campus (except those living in the Hale Wainani apartments) have meal plans. Students can use their meal plan at either of the main dining centers, Hale Aloha Café and Gateway Café. Students can also use their plans at The Market at Hale Noelani, and some of the retail dining options throughout campus. For more information about dining options for residents, please visit uhm.sodexomyway.com.


There is no shortage of things to do when you live in student housing, including floor-only, building-wide, and campus-wide activities. Hall staff and students plan hundreds of events throughout the year so you’ll be sure to find something that interests you. There are four main groups that coordinate events for residents:

  • Resident Assistants
  • Housing’s Student Government groups
    • Community Council (main leadership group for each community)
    • Residence Hall Association (student government representing all housing residents)
    • National Residence Hall Honorary (leadership group focused on service and recognition)
    • UH Faculty and Staff: particularly on our Residential Learning Program floors

Talk to your RA or Community Council if you have ideas for programs or would like to get involved. Community council executive board elections usually occur right after move-in.


For students living in Hale Aloha, Gateway House, Johnson Hall, Hale Ānuenue, Hale Laulima, and Hale Kahawai, move-in day will be Wednesday, August 21, 2019. For students in Hale Wainani and Frear Hall, move-in is Friday, August 23, 2019. Student’s individually assigned move-in times are based on the first letter of their last name. During the summer, each student will receive specific information and instructions for moving in to their building on their assigned date. This information will also be included on our website. Remember, we have thousands of students moving onto campus at the same time, so please be patient. There will be hundreds of staff and volunteers available to answer your questions and guide you through the process.

In order to help you plan ahead, Student Housing Services has created a list of suggested items to bring with you, as well as a list of items that are not allowed. This can be found at manoa.hawaii.edu/housing/moveinprocedures#whattobring

After you move-in please plan on participating in our Student Housing Orientation on Thursday, August 22, 2019 at 9am. You will receive more detailed information on this, as well as all of our move-in week events when you arrive to campus.

Frequently Asked Questions

Please visit our FAQs page at manoa.hawaii.edu/housing/moveinprocedures#moveinfaq for other helpful information about Student Housing Services. If you have additional questions, please contact us.

Contact Information

Student Housing Services
Frear Hall
(808) 956-8177
M-F 7:45am-4:30pm

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View the entire New Rainbow Warrior (Making Mānoa Yours) Online Orientation Playlist on YouTube.