Develop a Highly Efficient IR Office

October 14, 2022 (Friday)

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In our final symposium session, we will wrap up the series by looking back on the past 10 years of how we built a comprehensive and efficient IR office with limited resources and a small team. We will talk about bottleneck issues we faced and how we overcame them by taking creative and proactive approaches. We will also discuss some key decisions we made such as why we did not use Tableau and chose to create our own data visualization tools. We will share the skills and tools we found helpful to improve efficiency and how our staff members–each with their own unique skill sets–work seamlessly together. 


Yang Zhang has served as the Director of Institutional Research at University of Hawai’i at Mānoa since 2012. She is at the forefront of developing innovative data tools and web applications and frequently presents her work at both national and international conferences on effective data communication strategies. Yang currently serves as the chair of the Overseas Chinese Association of Institutional Research (term 2022-2023).

Kelly Jung-ts Lin is the IR Analyst at the University of Hawai’i at Mānoa, where she specializes in both quantitative and qualitative data analysis. In her current position, she plays a vital role in providing data training, collaborating closely with team members on diverse projects, and communicating with different offices. Furthermore, Kelly serves as the Outreach & Communications Officer for the Overseas Chinese Association of Institutional Research during the term 2023-2024.

Bryson McFeeley is the IT Specialist for the Mānoa Institutional Research Office at the University of Hawai’i at Mānoa. He is instrumental in creating MIRO’s data web app tools and transforming raw survey data to online reports that are customizable and easily digestible for campus decision-makers.

Karese Kaw-uh is the current Graduate Assistant for the Mānoa Institutional Research Office. She plays a vital role in creative content development, the editorial process, and is a key speaker for the virtual symposiums. Karese received her BA degree in Theatre Arts Administration and is currently pursuing her MFA in Theatre for Young Audiences at UHM. 

Diego Yip joined the office in July 2022 as the Multimedia Specialist. He designs MIRO’s presentations, web pages, and other media. Diego is currently in the BFA graphic design program at the University of Hawaiʻi at Mānoa. Keen on learning and improving his design skills, Diego is looking forward to developing for and with the MIRO team.

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Symposium Presentations

Develop a Highly Efficient IR OfficeMānoa Institutional Research Office, University of Hawai’i at Mānoa