There is a Student Housing Services staff member on-call at all times. During business hours (Monday-Friday, 7:45am-4:30pm) residents needing assistance should go to their Community Desk or to the Central Residential Life Office in Johnson Hall “A.” After business hours and during weekends and holidays, there are student, professional, and counseling staff on call at all times. The staff on-call can be reached by contacting the community desk during desk hours or by calling the staff on-call cell phone. A complete list of phone numbers can be found on our Contact Us page. All emergencies and policy violations should be brought to the attention of the staff on-call. The staff on-call is responsible for conducting security checks of both the inside and outside of the facility, assisting the Community Desk Coordinators in the closing/opening of the community desk and securing the hall at closing. They are also responsible for responding to policy violations, lockouts of residents, any emergencies, and calling for additional support services when necessary.