Aloha! We are very much looking forward to welcoming you to campus!

In order to facilitate a smooth move-in process, please read the information below very carefully.

Move-In Information

Plan Your Arrival:

Check-In Appointment

Check In Appointment: If you have secured your housing by signing your contract and paying your reservation fee, your assigned check-in date and time will be posted in mid-July to your UHM Student Housing Portal (Select “My Housing” tab; then select “Academic Year 2026-27″).

Appointment dates/times are determined based on the building and floor you are assigned to. These will either be Monday, August 17, Tuesday August 18, or Friday August 21, and you will be assigned a 1-hour window between the hours of 8am and 4pm to arrive to campus. Please plan to arrive on campus during your assigned time window. If you have any concerns with your assigned arrival time, please contact us at reslife@hawaii.edu.

72-Hours Before Your Move-In Day

Approximately 72 hours before your assigned check-in appointment, you will receive email instructions from reslife@hawaii.edu where you will be REQUIRED to log back into your UHM Student Housing Portal to complete some additional forms prior to checking in. Once you have submitted these pre-check-in forms, save or take a screenshot of your confirmation page (example below), as you will be asked to present it during the move-in process before receiving your room keys.

Arrival to Campus 

  • Are you arriving to campus via personal vehicle or rental car?
    • Park in the Zone 20 Parking Structure (1323 Lower Campus Rd, Honolulu, HI 96822). You can access the structure from Dole Street to Lower Campus Road and enter through the first entrance (see map below). There is no fee to park in the Zone 20 structure on move-in day.
    • Please note that you will need to leave your vehicle in the structure to attend the check in event. Out of an abundance of caution, we recommend concealing valuables and making sure they are securely stored in your vehicle. UHM representatives will be monitoring the structure during check-in but you may also elect to have a traveling companion stay with the vehicle if you choose.
    • The maximum height for vehicles entering the structure is 6’10”.
  • Are you arriving via taxi or rideshare service (Uber, Lyft)?
    • There will be a designated Taxi/Ride Share drop-off at the Zone 20 Parking Structure (1323 Lower Campus Road, Honolulu, HI 96822). Please have your driver drop you off at the second parking structure entrance (see attached map). There will be a monitored bag check available where you can leave your luggage while you check-in.
    • After you complete your check-in there will be a shuttle to take you to your building.
    • Please note that taxis and rideshares will NOT be permitted to drop off passengers at any other area on Lower Campus Road. For your safety, do not exit the vehicle until you reach the designated drop-off point.

Welcome Fair & Check In

Once you have parked or been dropped off, please proceed to the Stan Sheriff Center (“Check-In Event” on attached map) and enter through Gate A. 

  • Upon entering feel free to peruse our UHM Welcome Fair, where you can engage with different university offices who can answer any questions you may have about the upcoming academic year. New UH students will be able to pick up your UH Student ID (Mānoa One) card if you completed the photo upload process over the summer. The H-Zone store will be open so you can get your UH gear. Concessions will also be available if you are hungry. Feel free to sit in the arena as you wait for your check-in appointment time. You might even catch our Rainbow Wahine Volleyball team practicing for the upcoming season.
  • When it is time to check-in, visit the housing table with a photo ID in hand and your pre-check-in confirmation to get your keys. At this point, you will be able to head to your building to unload. If you arrived by personal vehicle, please follow the directional signage to exit the parking structure and drive to the housing unloading zones. If you arrived via taxi/rideshare, make your way back to the drop-off point to catch the complimentary shuttle to your hall..

 

Unloading & Moving In

  • If you arrived by personal vehicle, please follow the directional signage to exit the parking structure and drive to the housing unloading zones. If you arrive via taxi/rideshare, make your way back to the drop-off point to catch the complimentary shuttle to your hall
  • Upon arrival to your hall’s unloading zone, staff and volunteers with rolling carts will be nearby to assist you with the move-in process.
  • Please be mindful of directional signage and elevator occupancy limits as you move throughout the building.
  • As soon as your vehicle has been emptied, you will need to immediately relocate it outside of the unloading area. 
  • IMPORTANT NOTE: Each resident will only be allowed to bring their vehicle to the unloading zone once during their assigned arrival window.  Future trips to unload must occur after 6pm each day.

 

After Unloading

  • Immediately after unloading, you will need to relocate your vehicle to the Zone 20 Parking Structure (view in Google Maps) to allow for other residents to unload. Any vehicles left unattended or not actively unloading will be subject to tow at the owner’s expense. Make sure you return your rolling cart (if applicable).
  • There is no fee to park in the Zone 20 Parking Structure on move-in day.
  • From the Zone 20 Parking Structure you can take a complimentary shuttle back to your building. Once you park, take the elevator or stairs down to the first floor to the shuttle stop (see map below). Shuttles will run from 8:00am and 4:30pm on move-in days.

Note for Shuttle Riders:

  • Passengers under the age of 10 must be properly restrained as stated in HRS Section 291-11.5
  • In partnership with the KOKUA Program and in alignment with UH Mānoa’s commitment to equal opportunity, an ADA-compliant shuttle will operate daily during the move-in event.  To help us plan ahead, please email reslife@hawaii.edu from your UH email by Friday, August 14 to schedule this wheelchair accessible shuttle or any other reasonable accommodations for move-in day

What To Bring

Suggested Items

For Your Room

  • Comforter/Bedspread
    • Mattress Width = 38″
    • Mattress Length = 80″
    • Mattress Height = 7″
  • Linen (Twin XL, 80″ long)
  • Pillow
  • Fan
  • Mirror
  • Printer
  • A few plates, mugs, glasses, utensils for snacks
  • Computer and/or tablet
  • Surge protectors (multi outlet power strip) with an integral circuit breaker for fuse, 15 amps maximum, cord no longer than 10 feet, bear the UL approval rating, and are plugged directly into a wall outlet.
  • Personal toiletries
    • Shower shoes
    • Tissues
    • Shower caddy
  • First-aid kit (adhesive strip, antiseptic cream, medicine, etc.)
  • Cleaning products (dust cloth, sponge, hand-vacuum, disinfecting wipes, etc.)
  • Hangers
  • “Blue Tape” painter’s tape for hanging posters on walls
For Bathing
  • Toiletries
  • Towels
  • Shower shoes/shower slippers
  • Small plastic shower caddy to carry supplies to/from room and shower
For Laundry
  • Laundry basket or bag
  • Detergent, bleach, softener, etc.
Miscellaneous Items
  • Umbrella
  • Flashlight
  • Plants
  • TV
  • Small rugs
  • Storage bins
  • Games
Apartments additionally require:
    • Toilet paper
    • Trash can
    • Full complement of kitchen equipment
    • Cleaning supplies for full apartment

On Move-In Day...

Halls have carts or dollies to help you move your stuff into your room, but it will be faster if everything is boxed or bundled together.

Please note that the following halls DO NOT HAVE AN ELEVATOR:
  • Hale Kahawai
  • Hale Laulima
  • Johnson Hall
  • Hale Ānuenue

Shipping Your Personal Items

Personal belongings shipped to your residence halls must be pre-paid, shipped directly to your hall, and timed to arrive after hall opening. Find the address to your hall…

As an alternative to shipping, please consider scheduling a shopping trip to purchase personal items after you’ve moved in.

Prohibited Items

The following items are prohibited (this is not a complete list):

  • Personal Refrigerators
  • Microwaves
  • Pets (except for service animals, pre-approved emotional support animals, fish)
  • Air conditioners, Ceiling fans, Heaters
  • Extension cords
  • Temporary lighting such as string or decorative holiday lighting (even if battery operated)
  • Halogen lights, lava lamps
  • Homemade or modified electrical wiring
  • Self-balancing scooters, hoverboards, electric bicycles, electric scooters, gas-powered bicycles, motorbikes, or scooters cannot be used or stored in the residence halls. Please visit the SHS Community Standards page for more information.
  • Illegal drugs, drug paraphernalia (bongs, etc)
  • Tobacco products or smoking devices (if you are under 21 years of age)
  • Dangerous substances such as flammable liquids, motor vehicle batteries, acids
  • Tasers
  • Laser pointers
  • Weapons/firearms
  • Firecrackers, fireworks, explosives
  • Dangerous objects (per policy): paintball, BB, pellet or air soft guns, spears, machetes, nunchucks, bows and arrows.
  • Knives (Other than kitchen knives)
  • Personal lofts or other structures
  • Waterbeds
  • Furniture that is non-University/Housing issued
  • Door locks that are non-University/Housing issued
  • Aerials, antennas extending outside the building

Frequently Asked Questions

Q. When will I find out who my roommate(s) will be?
A: Roommate name and contact information will be available via the UHM Student Housing Portal after July 1.

Q. Will I be able to change my room or hall after I check in?
A: Room or hall transfers will begin approximately 2 weeks after the halls open. Residents will be emailed detailed instructions on how to request a hall or room transfer shortly after hall opening.

Q. What items will I need and don’t need to bring with me?
A: Information on recommended items to bring, mattress sizes, and prohibited items are found on the What to Bring section of this page.

Q. Can I mail packages to my hall before I check in?
A: Yes, however any packages sent directly to the halls should be sent to arrive AFTER you move in. Building staff will not accept packages before hall opening as they are not equipped to safeguard such deliveries.

If you submitted a photo ID to the university’s Ticket, Information, ID Office by 4pm on August 4, 2026 and had your submission approved, your student ID/meal card will be available for pickup at:

DATES: Monday 8/17, Tuesday, 8/18, and Friday 8/21
LOCATION:  Stan Sheriff Check-In Location

Q. I didn’t submit a photo ID to the Ticket, Information, ID office before August 4th.  Where do I pickup my Student ID/meal card?
A: You can obtain your UH Mānoa ID Card, now known as the Mānoa One Card, at the Campus Center Ticket, Information and ID Office. See Getting Your Card for more information.

Q. Am I required to have a meal plan?
A: If you are assigned to a residence hall, your participation in the meal program is required. If you are assigned to an apartment community, your participation in the meal program is not required. However, apartment residents may elect to have a regular meal plan or participate in a plan designed for apartment residents. Meal plan information may be found on our Residential Dining page.  

Q. What must I do if I have changed my mind about living in the residence halls or apartments?
A: If your plans have changed and you are no longer interested in living in Student Housing Services, please log in to your UHM Student Housing Portal to submit a cancellation request (select the “forms” tab, click “Cancel Application or Housing Assignment” and follow the on-screen instructions). Penalties will apply; detailed information about these penalties may be found on our Rates page, in the Contract Cancellation and Early Termination Terms section.

Q. Do I need to have a Health Clearance?
A: Yes, a valid health clearance is required to live in student housing. You will not be allowed to move in without a valid health clearance. Health clearance must be processed and verified by Med+Proctor. All students must comply with the following requirements:

  1. Tuberculosis (TB) Clearance
  2. Measles Mumps, Rubella (MMR)
  3. Tetanus-diphtheria-pertussis (Tdap)
  4. Varicella
  5. Meningococcal Conjugate (MCV)**, for first-year students living in on-campus housing only

**Meningococcal Conjugate Requirement:

  • If you are a new student who will be living on campus for the first time and are 21 years of age or younger, you must provide proof of receiving one (1) dose of the Meningococcal Conjugate (MCV4/ACYW) vaccine by uploading your documentation to Med+Proctor.
  • Please note that UH does not accept the Meningococcal B (MenB) vaccine.
  • If you received the MCV4/ACYW vaccination prior to being accepted into the UH System, the dose must have been given on or after the age of 16 years.

For additional guidance regarding your immunizations, please visit the University of Hawaiʻi System’s health clearance website. To speak with a nurse at University Health Services Mānoa, you can contact them by phone at 808-956-8965 or by email at uhsm@hawaii.edu.

Q. I made the initial housing payment of $400. How do I check my balance or make additional payments?
A:Your housing balance may be paid either by mail or online via STAR GPS. Refer to Student Housing Contract Payment Instructions Page.

Credit/Debit Card payments: To ensure proper credit to your housing account, you may make your payment online through your STAR GPS account by following the steps below:

  1. Access the payment system via STAR GPS
  2. Click on the “GPS Registration” tab
  3. Click the “VIEW/PAY” button in the upper right corner
  4. On the My Account Details pop-up window, click “Make Payment” in the bottom-right corner
  5. Once logged into the payment system, click “Make Payment” on the top toolbar
  6. Select “Pay by Line Item”
    (If you do not pay by line item and instead select general payment, your payment may be applied to other outstanding charges, such as tuition.)
  7. Once you have selected the charges to be paid, click “Continue”
  8. Select your payment method from the drop-down menu
  9. Follow the remaining payment instructions to complete your transaction

Mailed payments:

Payments to the Student Housing Fiscal Office may also be made via check (payable to “University of Hawaii”) or money order. To ensure that your account is properly credited, your name and student ID number should be included with your payment.

Mailing Address: Student Housing Fiscal Office; Biomedical Sciences Building; 1960 East-West Road, Room T-111; Honolulu, HI 9682

Q: I am unable to pay in full at this time, is there a payment plan?
A:
  The University has an installment payment plan. More information can be found here: https://www.hawaii.edu//myuhinfo/paymentoptions/

Q. Why does my housing charge cover only the fall costs when I have an academic year housing contract?
A: The Student Housing Services office follows the university practice of billing by semester. The spring portion of your housing cost will be posted to your account in mid-October.

Q. I will be receiving financial aid that will cover my housing and meal (if applicable) costs. How do I make my housing payment?
A: Hopefully, you have already made your initial payment by the deadline indicated on your housing invoice. If you paid your entire housing balance, any remaining balance will be disbursed into your MyUH student account when your financial aid is received. If you paid only the initial $400 housing payment, you will be responsible to meet all housing payment deadlines. Please contact the Student Housing Services cashier office if you have payment questions before a payment is due.

Additional SHS Frequently Asked Questions can be viewed on our FAQ page.

Week of Welcome Events

Date

Event

Where

When

Monday, August 17

Aloha Courtyard (2579 DOLE ST.)

9:00 PM – 12:00 AM

Tuesday, August 18

Gateway Café

9:00 PM – 12:00 AM

Wednesday, August 19

Warrior Recreation Center (2505 Campus Rd)
Esports iLab (2532 Correa Rd building 37)

8:00 PM – 11:00 PM

Wednesday, August 19

Mandatory New Student Orientation

Stan Sheriff Center (1355 Lower Campus Rd)
Walk with your RA to orientation

9:00 AM – 10:30 AM

Thursday, August 20

Aloha Courtyard (2579 DOLE ST.)

9:00 PM – 12:00 AM

Friday, August 21

Gateway Café

9:00 PM – 12:00 AM

Sunday, August 23

Meet in front of Gateway Café

4:30 PM – 6:30 PM

Sunday, August 23

Night Before Classes

Gateway Café

7:00 PM – 8:00 PM

Thursday, September 3

The Clurb Fair
(RIOs tabling, Promote Student Leaders)

Aloha Courtyard (2579 DOLE ST.)

4:30 PM – 7:00 PM