COVID-19 Information

Find information and updates regarding how COVID-19 may be impacting financial aid. The information below is subject to change as policies and regulations change.

Satisfactory Academic Progress (SAP)

Under the CARES Act, our office is allowed to exclude from the quantitative (pace) standard of SAP, attempted credits a student was unable to complete due to the COVID-19 national emergency. Our office would make the determination that the student’s failure to complete credits was due a COVID-19 circumstance.

Return of Title IV Funds

If a student completely withdraws from classes and writes an explanation why the withdrawal was due to the COVID-19 national emergency, our office will determine whether Title IV Funds need to be returned or not. This relief is under the CARES Act and is applicable until the last date that the national emergency is in effect.


There are flexibilities with the V4/V5 documentation, signature requirements are waived where no responsible parent can be found, and flexibilities in verification of non-filing and obtaining duplicate W-2 forms from IRS. Institutions may still be required to review and verify conflicting information concerning a student’s eligibility.

Student Loan Payment Pause

The student loan payment pause has been extended until December 31, 2022. The pause includes the following relief measures for eligible loans:

  • a suspension of loan payments
  • a 0% interest rate
  • stopped collections on defaulted loans

For information about the university’s COVID-19 policies, UH community updates, frequently asked questions, and additional campus related information, visit UH Mānoa’s COVID-19 page.