Student Permit Returns and Refunds

Due to the uncertainty of COVID, student classes and situations may be changing. Should students elect to return their Spring 2022 Parking Permit, please read the following return instructions carefully. Please check our website feed regularly for the most current information as the situation remains fluid.


  • Dec. 30 – Deadline to purchase a permit that was reserved during class registration. If you do not need the Spring 2022 permit, let the deadline expire.
  • Jan. 3 – Commuter Services will begin mailing purchased permits
  • Jan. 7 – Postmark deadline to mail your returned permit to Commuter Services for a refund value of the cost of the permit minus a $10 admin fee.
  • Jan. 8 or later – Refund value will be prorated to the postmark date

How to return a Student Permit

Submit an electronic Student Permit Return Form
Mail back your permit to our office (see mail back method below)
Once we receive the physical permit in office, we will process a refund back to the credit card used to purchase the permit. Normal refund processing takes about 2-3 weeks. However, depending on the volume of refund requests, this refund may take longer.

Our address to mail back your permit:

UH Commuter Services
2600 Campus Road Rm 014
Honolulu, HI 96822

Mail back method

We strongly advise that permits are returned using certified mail (No Return Receipt needed) or a courier service (e.g. Fedex, UPS). Should you elect not to mail your permit using certified mail or a courier service, UH Commuter Services will not be responsible if your mail gets lost, stolen, or is otherwise not received. However, if this occurs when using certified mail or a courier service, we may be able to use bona fide tracking/delivery confirmation to process your refund. Please note that we are unable to reimburse postage costs. No refund will be provided if your permit is not received by UH Commuter Services.

Feel free to email us at if you have any further questions.