Program: Learning Assistance Center
Date: Wed Nov 07, 2012 - 11:15:19 am
1) Below are your program's student outcomes (SOs). Please add or update as needed.
- Students will use appropriate study skills to achieveacademic goals.
- Students will learn how to adjust learning approaches to fit their individual learning needs.
- Students will learn how to study effectively with others.
- Students will use effective learning practices.
- Students will use self-reliant learning behaviors.
- Students will have a functional understanding of course content.
2) Your program's SOs are published as follows. Please update as needed.
Program's Website. URL: http://manoa.hawaii.edu/learning/ Student Handbook. URL, if available online: LAC's Laulima site 
Information Sheet, Flyer, or Brochure. URL, if available online: UHM Catalog. Page Number: Other: Annual Report submitted to OAVCUE Other: 3) Provide the program's activity map or other graphic that illustrates how program activities/services align with program student outcomes. Please upload it as a PDF.
- File (11/07/2012)
4) Did your program engage in any program assessment activities between June 1, 2011 and September 30, 2012? (e.g., establishing/revising outcomes, aligning activities to outcomes, collecting evidence, interpreting evidence, using results, revising the assessment plan, creating surveys, etc.)
Yes
No (skip to question 14)5) For the period June 1, 2011 to September 30, 2012: State the assessment question(s) and/or assessment goals. Include the student outcomes that were targeted, if applicable.
To what degree did LAC services achieve its SLOs?
Corollary: to what degree are indicators appropriate to determine achievement of SLOs?
6) State the type(s) of evidence gathered to answer the assessment question and/or meet the assessment goals that were given in Question #5.
For tutoring and SI services, students complete a 10-question survey; grade comparisons between LAC students and non-LAC students are also used to indicate possible impact of LAC services on student achievement.
After tutor training meetings, tutors provide open-ended responses indicating things they learned and/or found interesting; also, at the end of the semester, tutors fill out an open-ended evaluation of training and supervision.
7) State how many persons submitted evidence that was evaluated. If applicable, please include the sampling technique used.
Out of the 2070 contacts, 80% filled out feedback forms. Approximately 150 students' grades were used in grade comparisons.
Over the course of the academic year, 30 tutors provided feedback on weekly training meetings (adding up to over 280 responses) as well as filled out a training and supervision evaluation at the end of each semester.
To determine the impact of the Boost Your GPA workshops, 27 students' grades were looked at.
8) Who interpreted or analyzed the evidence that was collected? Check all that apply.
Program faculty/staff member(s) Faculty/staff committee Ad hoc faculty/staff group Director or department chairperson Persons or organization outside the university Students (graduate or undergraduate) Dean or Associate Dean Advisory Board Other: 9) How did he/she/they evaluate, analyze, or interpret the evidence? Check all that apply.
Compiled survey results Used quantitative methods on student data (e.g., grades, participation rates) or other numeric data Used qualitative methods on interview, focus group, or other open-ended response data Scored exams/tests/quizzes Used a rubric or scoring guide Used professional judgment (no rubric or scoring guide used) External organization/person analyzed data (e.g., Social Science Research Institute) Other: 10) For the assessment questions/goals stated in Question #5, summarize the actual results.
From student feedback on tutoring and SI, over 90% agreed or highly agreed on all items on the survey.
Grade comparisons indicate that LAC students earned higher grades than non-LAC students and the overall class average. Further, the more a student used LAC services, the more likely they earned even higher grades.
Tutors were very satisfied with training and supervision.
Forty-four percent of students who participated in the Boost Your GPA workshops raised their grades.
11) What was learned from the results?
The LAC continues to support student learning in a variety of ways and for a variety of students. Tutor training is vital to support student learning; a trained tutor is an effective tutor.
12) State how the program used the results or plans to use the results. Please be specific.
Besides including this information in the LAC annual report, student participation and subsequent achievement were cited to entice faculty support for and new student participation in LAC services.
13) Reflect on the assessment process. Is there anything related to assessment procedures your program would do differently next time? What went well?
With the foundation of consistent positive student feedback, feedback form items need to be revised to more closely align with SLOs; perhaps tutoring and SI require different feedback forms/items with clearer indicators. More rigorous data analyses are needed.