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Holds

Certain university offices may place a hold on your account to prevent you from registering, making registration changes (e.g., adding/dropping courses), or accessing enrollment and other services like transcripts, diplomas, etc. This usually occurs if you have not fulfilled certain requirements such as financial obligations, health clearance, academic advising, etc.

Check for Holds

  • Log in to MyUH opens in windows
  • Select Check Registration Status
  • Select the appropriate term and Submit
  • The phone number of the office that placed the hold should be listed in the Originator box
  • Contact the office indicated to clear and remove the hold

Note: If you clear a financial hold online, you must contact the office that placed the hold to have the hold removed from your account. Review Financial Holds for a list of common financial holds and contact information.

Health Clearance Hold

If you are newly-accepted, re-admitted (returning), or a transfer student, you must meet all health clearance requirements that were requested in your acceptance letter. You cannot register for classes until all health requirements have been met. Visit Health Clearance Form for more information. Health Clearance Form submission deadlines are July 15 for the Fall semester and December 2 for the Spring semester.

Financial Holds

Financial obligations to one of the offices listed below are a common source of holds. Use the following contact information to learn how to remove holds resulting from a financial obligation.

Financial Obligation Contact Information
Bookstore

Bookstore
Customer Service Counter
Campus Center 121
808-956-6884

Dormitory Rental Student Housing Services
Frear Hall, First Floor
808-956-8177
Library Fines Hamilton Library
Circulation Desk
808-956-7203
Loans (long-term; e.g., SHEL, Perkins) General Accounting & Loan Collection Office
Bldg 171-18 (Makai Campus)
808-956-8785
Loans (short-term)

UH Cashier's Office
Queen Liliʻuokalani Center
Room 105

808-956-7554

Student Health Charges University Health Services
1710 East-West Road
808-956-8965
Telephone Charges

Telecom Administrative Services
Sinclair 10
808-956-9959

Traffic Fines

Parking Office
Queen Liliʻuokalani Center
Room 014
808-956-8899

Tuition & Fees

UH Cashier's Office
Queen Liliʻuokalani Center
Room 105

808-956-7554

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