University of Hawaii Manoa

UH Mānoa Office of the Ombuds

STUDENT RESOURCES

Your General Resource for Any Problem Arising at UHM

UHM Office of the Ombuds Ph. 956-3391, Krauss Hall 22
The Ombuds Office provides confidential problem-solving and conflict resolution services to faculty, staff and students on any issue arising at UHM.

UH Alternative Dispute Resolution Program (UH-ADR) aka UH Mediation Services Ph. 956-6433, Saunders 523
UH-ADR provides informal, private, voluntary conflict prevention, management and resolution processes like mediation, group facilitation, and training to faculty, staff, and students at UHM and UH system campuses.

Manoa Mediation and Peace Club
A student group of mediators.
Email:mmpc@hawaii.edu.

Conduct Codes and Handbooks

Student Conduct Code
The Student Conduct Code delineates the kinds of behavior that may subject a student to disciplinary sanctions, and describes the disciplinary process.

UHM Student Housing Services Residence Hall Handbook
A handbook for students residing in on-campus student housing that contains Student Housing Services policies, standards and disciplinary procedures, and Student Housing personnel contact information.

Student-Athlete Handbook
A handbook for the student-athlete that contains student-athlete policies and resources, as well as information about policies and resources available to the general UHM student population.

Grievances

UHM Academic Grievance Procedure

UHM Graduate Academic Policies - Grievance

Judicial Affairs

Judicial Affairs is responsible for providing information to the UHM community about the Student Conduct Code, Academic Grievance Procedures, Student Housing Regulations and other related procedures, and investigating and adjudicating allegations of policy violations.

Lori Ideta, Judicial Affairs Specialist, Office of the Vice Chancellor for Students, Ph. 956-3290, 2600 Campus Road, Queen Lili`uokalani Center For Student Services, Rm. 409

Dee Uwono-Koike, Student Housing Judicial Affairs Officer, Office of the Vice Chancellor for Students, Ph. 956-3290, Queen Lili'uokalani Center for Student Services, Rm. 409

Student Organizations

Associated Students of the University of Hawaii (ASUH)
ASUH is the undergraduate student government representing all full-time, classified, undergraduate students at UHM. ASUH advocates on behalf of students with various entities, including the university administration, faculty, staff, community groups and government officials.

Graduate Student Organization (GSO)
The GSO represents the academic interests of UHM graduate students. The GSO provides input on all issues affecting UHM graduate students.

International Student Services

UHM International Student Services (ISS) Ph. 956-8613, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services, Rm. 206
The ISS advises international students on regulations that affect their student status in the U.S., and advocates for international students and international education.

ISS Mentor-Mentee Program
The Mentor-Mentee Program will pair a new international student with another student of similar background to help orient the new international student to life and studies in Hawaii.

Health & Emotional Support Services

University Health Services Manoa
1710 East-West Road
Phone: 808-956-8965
On campus, accredited health care facility. Low cost medical care. Walk-in service for illness or injury; specialty clinics by appointment (sports medicine, women’s health, & others – call 808-956-6221). TB tests, immunizations, physical exams, laboratory, pharmacy.

Health Promotion Program
University Health Services
Queen Lili`uokalani Center For Student Services, Rm. 313D
Phone: 808-956-3574
Health Resource Center – resource materials for students, faculty, staff, for class or personal use; LOKAHI Peer Education/Service Learning program – class presentations on wellness/stress reduction, body image, tobacco, alcohol and other drugs, responsible sexuality; campus blood drive coordination; student health insurance plans.

Alcohol/Other Drug Education Program (ADEP)
Queen Lili`uokalani Center For Student Services, Rm. 313D
Phone: 808-956-3453
adep@hawaii.edu
Prevention/intervention services, including Beat It – information on smoking and resources for quitting; Manoa Alcohol Project – reduce underage or problematic alcohol/other drug use through social marketing, curriculum infusion, coordination of campus activities; BASICS – confidential individual assessment of UHM student drinking and/or other drug use; assistance in reducing own or others’ consumption; faculty/staff consultation re referrals for students.

Counseling and Student Development Center
Ph. 956-7927, 2600 Campus Road, Queen Lili`uokalani Center For Student Services, Rm. 312
CSDC provides students free individual or group counseling, and psychiatric services between 8:00 a.m. and 4:30 p.m., Monday through Friday.

UHM Women’s Center Ph. 956-8059, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services, Rm. 211
The Women’s Center provides personal and academic support for the success of women students at UHM. The Center provides crisis and referral services, connecting students with on and off campus resources for intimate partner violence, sexual assault, homelessness, legal aid, and other emergency needs.

UHM Lesbian, Gay, Bisexual, Transgendered (LGBT) Student Services Office Ph. 956-9250, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services, Rm. 211-C
The LGBT Student Services Office serves as a campus and community resource on lesbian, gay, bisexual and transgender issues. The Office helps to facilitate student learning and development through a range of education, information and advocacy services.

Suicide and Crisis Line (24 hour) – State “Access” Line Ph. 832-3100
Free and anonymous suicide and crisis counseling.

Sex Abuse Treatment Center (24 hour) Ph. 524-7273, Harbor Court, 55 Merchant Street, 22nd Floor
Confidential sex abuse counseling, legal support and medical exams. Sliding fee scale.

Aloha United Way (AUW) 211 Ph. 211
AUW 211 is a free, confidential information and referral service available 24 hours a day. Specialists will help assist callers in finding resources for issues such as substance abuse, domestic violence, mental health treatment, child and elder care, food and shelter assistance, and much more. The AUW database is also available online, so you can search for help on your own.

Environmental Health & Safety Office Ph. 956-8660

Security

Campus Security Ph. 956-6911
Campus Security is empowered to enforce federal, state, and local laws as well as university rules, regulations, policies and procedures. Campus Security provides escort assistance for anyone walking alone on campus at night, accessed by calling 956-8211. The escort will either transport you in a Campus Security vehicle or accompany you on foot to any University parking lot or facility.

State and National Emergency Information

Nondiscrimination -- Policies, Procedures and Resources

University Statement of Nondiscrimination & Affirmative Action (UH Systemwide Executive Policy E1.202)
Discrimination Complaint Procedures for Employees, Students, & Applicants for Admission or Employment (UH Systemwide Administrative Procedure A9.920)

Compliance Manual, Section 8, “Retaliation”

Sexual Harassment & Sexual Assault

Policy on Sexual Harassment & Related Conduct (UH Systemwide Executive Policy E1.203)

UH Manoa Sexual Harassment Complaint Procedure

U.S. Equal Employment Opportunity Commission (EEOC) Statement on Sexual Harassment

Sexual Assault Policy and Procedural Guidelines (UH Systemwide Executive Policy E1.204)

Disabilities

Americans with Disabilities Act (ADA)

Enforcement Guidance: Reasonable Accommodation & Undue Hardship Under the Americans with Disabilities Act (October 17, 2002)

UH Computers & Disabilities

UHM Resources
UHM Women’s Center Ph. 956-8059, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services, Rm. 211
The Women’s Center provides personal and academic support for the success of women at UHM. The Center provides crisis and referral services, connecting students with on and off campus resources for intimate partner violence, sexual assault, homelessness, legal aid, and other emergency needs.

UHM Advocacy Office (Civil Rights/Gender Equity)

Gender Equity Specialist Gender Equity Specialist Jennifer Rose, Ph. 956-9977, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services, Rm. 210
The Gender Equity Office is authorized to respond to informal sexual harassment and gender discrimination complaints, and is available to assist UHM community members throughout the informal and formal resolution process. The Gender Equity Office provides information and conducts educational workshops on gender equity and sexual harassment issues for students, staff and faculty at UH Manoa.

UH Civil Rights Specialist Civil Rights Specialist Jill Nunokawa, Ph. (808) 956-4431, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services, Rm. 210
The Civil Rights Specialist is available to advise all members of the UH community on the University’s discrimination complaint policies and procedures, and on rights under state and federal nondiscrimination laws. The Civil Rights Specialist assists in resolving disputes through informal procedures. The Civil Rights Specialist also conducts training workshops system-wide covering policies, procedures, and laws pertaining to civil rights, affirmative action, and other discrimination issues.

KOKUA Program Ph. 956-7511, 956-7612, 2600 Campus Road, Queen Lili'uokalani Center for Student Services, Rm. 013
The UHM office for students with learning, physical, psychiatric and other documented disabilities.

Off-Campus Resources
U.S. Equal Employment Opportunity Commission (EEOC)
Ph. (800) 669-4000
Honolulu Local Office

Hawai`i Civil Rights Commission Ph. 586-8636

Disability Communications & Access Board (DCAB) Ph. 586-8121, 919 Ala Moana Blvd., Rm 101
Honolulu, HI 96814
DCAB serves as a public advocate for persons with disabilities by providing advice and recommendation on legislation, rules, policies, procedures, and plans relating to persons with disabilities and their civil rights or service needs.

Hawaii Disability Rights Center (HDRC) Ph. 949-2922, 900 Fort Street Mall, Suite 1040, Honolulu, HI 96813
HDRC serves as Hawaii's congressionally funded Client Assistance Program (CAP) and Protection and Advocacy (P&A) System, and provides information and advocacy for people with disabilities.

Workplace Non-Violence -- Policies and Procedures

Workplace Non-Violence (UH Systemwide Executive Policy E9.210)

Workplace Non-Violence Campus Procedures (UH Systemwide Administrative Procedure A9.730)