University of Hawaii Manoa

UH Mānoa Office of the Ombuds


Your General Resource for Any Problem Arising at UHM

UHM Office of the Ombuds Ph. 956-3391, Krauss Hall 22
The Ombuds Office provides confidential problem-solving and conflict resolution services to faculty, staff and students on any issue arising at UHM.

UH Alternative Dispute Resolution Program (UH-ADR) aka UH Mediation Services Ph. 956-6433, Saunders 523
UH-ADR provides informal, private, voluntary conflict prevention, management and resolution processes like mediation, group facilitation, and training to faculty, staff, and students at UHM and UH system campuses.

Employment Issues

UH System Office of Human Resources
A website hosted by the Office of Human Resources with a large number of links to information relevant to UHM employees, including union contracts (under “HR Documents” → “Collective Bargaining” links).

UH Manoa Office of Human Resources Ph. 956-3028, Hawai’i Hall 102

Hawaii Government Employees Association

United Public Workers AFSCME, Local 646, AFL-CIO

Summary of Employee Benefits for Faculty & Staff

UH Systemwide Administrative Procedure A9.540
This procedure is designed to comply with University hiring policies, affirmative action and equal employment opportunity guidelines, and collective bargaining agreements, in the recruitment and selection process of faculty and APT personnel.

Health & Emotional Support Services

University Health Services Manoa
1710 East-West Road
Phone: 808-956-8965
On campus, accredited health care facility. Low cost medical care. Walk-in service for illness or injury; specialty clinics by appointment (sports medicine, women’s health, & others – call 808-956-6221). TB tests, immunizations, physical exams, laboratory, pharmacy.

Health Promotion Program
University Health Services
Queen Lili`uokalani Center For Student Services, Rm. 313D
Phone: 808-956-3574
Health Resource Center – resource materials for students, faculty, staff, for class or personal use; LOKAHI Peer Education/Service Learning program – class presentations on wellness/stress reduction, body image, tobacco, alcohol and other drugs, responsible sexuality; campus blood drive coordination; student health insurance plans.

Alcohol/Other Drug Education Program (ADEP)
Queen Lili`uokalani Center For Student Services, Rm. 313D
Phone: 808-956-3453
Prevention/intervention services, including Beat It – information on smoking and resources for quitting; Manoa Alcohol Project – reduce underage or problematic alcohol/other drug use through social marketing, curriculum infusion, coordination of campus activities; BASICS – confidential individual assessment of UHM student drinking and/or other drug use; assistance in reducing own or others’ consumption; faculty/staff consultation re referrals for students.

Resource for Employee Assistance & Counseling Help (REACH) Ph. 543-8445
Three free, confidential off-campus counseling sessions for state government employees.

Suicide and Crisis Line (24 hour) – State “Access” Line Ph. 832-3100
Free and anonymous suicide and crisis counseling.

Sex Abuse Treatment Center (24 hour) Ph. 524-7273, Harbor Court, 55 Merchant Street, 22nd Floor
Confidential sex abuse counseling, legal support and medical exams. Sliding fee scale.

Aloha United Way (AUW) 211 Ph. 211
AUW 211 is a free, confidential information and referral service available 24 hours a day. Specialists will help assist callers in finding resources for issues such as substance abuse, domestic violence, mental health treatment, child and elder care, food and shelter assistance, and much more. The AUW database is also available online, so you can search for help on your own.

Environmental Health & Safety Office Ph. 956-8660


Campus Security Ph. 956-6911
Campus Security is empowered to enforce federal, state, and local laws as well as university rules, regulations, policies and procedures. Campus Security provides escort assistance for anyone walking alone on campus at night, accessed by calling 956-8211. The escort will either transport you in a Campus Security vehicle or accompany you on foot to any University parking lot or facility.

State and National Emergency Information

Nondiscrimination -- Policies, Procedures and Resources

University Statement of Nondiscrimination & Affirmative Action (UH Systemwide Executive Policy E1.202)
Discrimination Complaint Procedures for Employees, Students, & Applicants for Admission or Employment (UH Systemwide Administrative Procedure A9.920)

Compliance Manual, Section 8, “Retaliation”

Hawai`i Revised Statutes Chapter 378: Fair Employment Practices Act

Sexual Harassment & Sexual Assault

Policy on Sexual Harassment & Related Conduct (UH Systemwide Executive Policy E1.203)

UH Manoa Sexual Harassment Complaint Procedure

U.S. Equal Employment Opportunity Commission (EEOC) Statement on Sexual Harassment

Sexual Assault Policy and Procedural Guidelines (UH Systemwide Executive Policy E1.204)


Americans with Disabilities Act (ADA)

Enforcement Guidance: Reasonable Accommodation & Undue Hardship Under the Americans with Disabilities Act (October 17, 2002)

UH Computers & Disabilities

UHM Resources
UH Equal Employment Opportunity/ Affirmative Action (EEO/AA) Office
Mie Watanabe, EEO/AA, Title IX and ADA Coordinator, Ph. 956-7077, 2442 Campus Road,
Administrative Services Building 1-102. The UH EEO/AA office receives and investigates discrimination (including disability) complaints under UH policies and procedures. The office is also authorized to respond to informal and formal sexual harassment complaints.

UHM Advocacy Office (Civil Rights/Gender Equity)

Gender Equity Specialist Gender Equity Specialist Jennifer Rose, Ph. 956-9977, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services 210. The Gender Equity Office is authorized to respond to informal sexual harassment and gender discrimination complaints, and is available to assist UHM community members throughout the informal and formal resolution process. The Gender Equity Office provides information and conducts educational workshops on gender equity and sexual harassment issues for students, staff and faculty at UH Manoa.

UH Civil Rights Specialist Civil Rights Specialist Jill Nunokawa, Ph. (808) 956-4431, 2600 Campus Road, Queen Lili‘uokalani Center for Student Services 210. The Civil Rights Specialist is available to advise all members of the UH community on the University’s discrimination complaint policies and procedures, and on rights under state and federal nondiscrimination laws. The Civil Rights Specialist assists in resolving disputes through informal procedures. The Civil Rights Specialist also conducts training workshops system-wide covering policies, procedures, and laws pertaining to civil rights, affirmative action, and other discrimination issues.

Off-Campus Resources
U.S. Equal Employment Opportunity Commission (EEOC)
Ph. (800) 669-4000
Honolulu Local Office

Hawai`i Civil Rights Commission Ph. 586-8636

Disability Communications & Access Board (DCAB) Ph. 586-8121, 919 Ala Moana Blvd., Rm 101
Honolulu, HI 96814
DCAB serves as a public advocate for persons with disabilities by providing advice and recommendation on legislation, rules, policies, procedures, and plans relating to persons with disabilities and their civil rights or service needs.

Hawaii Disability Rights Center (HDRC) Ph. 949-2922, 900 Fort Street Mall, Suite 1040, Honolulu, HI 96813
HDRC serves as Hawaii's congressionally funded Client Assistance Program (CAP) and Protection and Advocacy (P&A) System, and provides information and advocacy for people with disabilities.

Workplace Non-Violence -- Policies and Procedures

Workplace Non-Violence (UH Systemwide Executive Policy E9.210)

Workplace Non-Violence Campus Procedures (UH Systemwide Administrative Procedure A9.730)