Frequently Asked Questions (FAQ)
Can I get tutored?
The Online Learning Academy (OLA) provides free tutoring to UH-system undergraduates! Check out the “For Students” page to check if we provide tutoring for your school.
How does OLA work?
The Online Learning Academy (OLA) employs University of Hawaii students to provide math, science, and writing tutoring to UH-system undergraduate students. OLA uses the “https://hawaii.mywconline.net/” website to schedule and act as an online space for tutoring. The website allows for easy document import, editing, note-taking, and communication.
Where do I get tutored?
Our OLA tutors can help you anywhere you have an internet connection through your internet browser. OLA uses the “https://hawaii.mywconline.net/” website to schedule and act as an online space for tutoring.
What should I expect?
As a new student, your tutor will spend the first few minutes helping you feel comfortable with the website. Then, you will establish a couple of goals for the session together or ways that we can help you out with your assignment. Finally, you will begin your tutoring!
How do I get the most out of my session?
To get the most out of your session, fill out the appointment form as best as possible. The form gives your tutor an idea of what you’ll work on together. Come to your session with a set goal to help maximize what you’ll get. If your assignment has a rubric, attach it to the appointment form, too! Don’t be afraid to ask clarifying questions! Tutors are there to make the session as productive and helpful as possible.
What subjects do you tutor?
Math and Science
- Mathematics (Up to Calculus II)
- Biology (Up to BIO 172L)
- Chemistry (Up to CHEM 162)
- Physics (Up to PHYS 272)
- Our Engineering tutors can potentially tutor up to Calculus IV, Physics, and other Engineering courses.
- Our Biochemistry tutors can potentially tutor more advanced courses such as Organic Chemistry and Microbiology.
If you are requesting help with certain higher-level subjects not listed above, email ola@hawaii.edu for more information.
Writing
- Homework
- Citations
- Research
- Professional and Academic Development
- Summary and Analysis
What are your tutors’ qualifications?
Math and Science
How many students can be assisted by one tutor?
How often can I see a tutor?
When can I schedule an appointment?
How do I cancel an appointment?
How early should I log in?
What if I’m late?
How do I end my session?
Can I see my previous tutee session?
How do I change my appointment time?
Does this work on PC and Mac?
Do I need to have a headset or use audio?
How does the tutoring session start?
Why is personal information collected at the start of each session?
Why does my tutor ask so many questions?
Will you edit my paper?
Have Unanswered Questions?
Contact us at ola@hawaii.edu
University of Hawaiʻi at Mānoa
3131 Maile Way, AEI 108
Honolulu, Hawaii 96822
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