Permit Refunds

As announced by President Lassner, the online instruction period has been extended for the remainder of the Spring 2020 semester. All parking regulations will still be enforced during this time, and permits will still be required to park in the Structure and Surface stalls. In the event that you decide to return your permit, you will be eligible for a prorated refund based on the date that your permit is returned. However, please understand that you are electing to forego your parking privileges granted by the permit for this semester and will need to utilize visitor parking on your future visits to the campus.

A refund schedule is available here:

* Note: Spring Only Moped and Motorcycle Permits for students and employees have no refund value. Monthly Evening Permits have a refund value of $32/month for each month not used.

If you are not returning to campus, or you prefer to return your permit by mail, we will use the postmark date as the date of the permit return. We advise that you return the permit using certified mail (you do not need a return receipt) or a courier service. Should you elect not to mail your permit using certified mail or a courier service, UH Commuter Services will not be responsible if your mail gets lost, stolen, or is otherwise not received. However, if this occurs when using certified mail or a courier service, we may be able to use bona fide tracking/delivery confirmation to process your refund. Should you decide to return your permit by mail, please note that we are unable to reimburse you for these costs. Unfortunately, no refund will be provided if your permit is not received by UH Commuter Services.

Please send all mail to:

UH Commuter Services
2600 Campus Road, Room 014
Honolulu, HI 96822

If your permit was paid through payroll deductions, please notify your parking coordinator and complete Form 2-3E, Payroll Deductions Cancellation and include this form when returning your permit. Otherwise, please include your full name, email address, and mailing address. The approximate turnaround time for permits paid on our website with credit/debit card is two weeks. For permits paid with cash, check, or credit/debit card at our physical office, the turnaround time is three to four weeks. For permits paid through payroll deductions, we are unable to provide a timeframe, as cancelations are processed by DAGS.