University of Hawaiʻi at Mānoa
Buildings and Grounds Management
The Buildings & Grounds Management (BGM) Office is responsible for the provision of janitorial and landscaping services for the University of Hawai‘i at Mānoa's buildings and grounds including the collection and disposal of refuse, maintenance of walkways, roadways, and limited recycling activities. BGM's two working groups are:
Building Services: Includes 161 full-time employees, 2 Managers and 3 Supervisors. This working group provides janitorial services which include the cleaning of offices, classrooms, laboratories, restrooms, hallways/corridors and stairwells and recycling activities. Carpet cleaning is also provided on a regular schedule.
Landscape Services: Consists of 48 fulltime employees, one Manager, one Assistant Manager, and one Supervisor. This working group provides landscape maintenance, tree trimming, refuse and bulk rubbish collection and disposal, plants for events, and bulk recycling. We are equipped to maintain roads and build sidewalks and provide continuous improvements.
Both teams have demonstrated an exceptional ability to respond to many events and to resolve emergency situations or correct oversights. We possess many talented individuals with diverse skills, age, ethnicity, and experience and have a strong sense of lōkahi. These teams are assisted by our central office, which contains our excellent administrative support staff and our student-run landscape inventory and mapping project.
We are willing to try new things and are open to change. BGM has embraced technology and has made great strides in training our employees to use some of the latest techniques in communication and inspection. We have purchased computer work stations and trained all of our front line janitorial supervisors to manage incoming and outgoing work request, on-line leave and email. Building Services has instituted a comprehensive work loading and inspection software, provided supervisors with handheld devices and training to assist in inspection and work load management. Landscape Services has created a website and interactive mapping system for our diverse campus arboretum. When completed this mapping system will assist us in managing our work load and providing the university with an educational tool that can be shared digitally.
BGM Director Roxanne Adams, Sustainability Courtyard, Earth Day 2014. [Photo: H. Bornhorst.]