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date: Friday, April 25, 2014
note: This event has passed

2014 HMA Conference

Museums 2020: Vision & Visitors

Friday, April 25, 2014
8:00 AM - 4:00 PM 

Japanese Cultural Center of Hawai’i
Manoa Grand Ballroom, 5th Floor
2454 S Beretania St.
Honolulu, HI 96826
Program Schedule [PDF]

Understanding & Engaging Museum Visitors

Visitor Studies/Satisfaction Evaluator will give an overview of what we know about museum visitors and how we know those things. Thanks to a growing body of research and evaluation, we have a lot of information about how visitors behave, and how to engage and support them. The point of doing evaluation and visitor studies in our institutions is to see how well we are doing at using best practices in experience development. Are we succeeding in engaging visitor and achieving our goals with them? Of course, successful visitor experiences are at the core of our missions and a basis of institutional survival. This talk will address: 1) known information about visitors and what they need, 2) simple tools for evaluation and visitor studies that most institutions can handle in-house, and 3) when it makes sense to work with an outside expert.

Wendy began her deep association with museums as a student, volunteer and staff member during the 1970’s. Focusing on the visitor experience though evaluation and visitor studies weaves together her professional background in educational travel, performing arts, non-profit development, and museum management. For the past 17 years she has enjoyed consulting with a wide variety of institutions to help them bring the visitor voice into exhibit and program development. Wendy is currently working with the Exploratorium in San Francisco, the Oakland Museum of California, the San Luis Obispo Museum of Art, Chabot Space & Science Center, and the Bishop Museum. She holds an MA in Museum Studies from San Francisco State University, and BA’s in Anthropology and Tourism Management, and a Certificate of Latin American Studies from Michigan State University. She is a contributing author to several online and print publications. Wendy is a frequent guest lecturer at several universities and has spoken and presented workshops on visitor studies internationally.

What’s New & Changing: Digital Initiatives at Home and Abroad

Karen Kosasa, Director, Museum Studies Graduate Certificate Program at U.H. Manoa with be the moderator of this panel discussion with graduate students from the University of Hawai‘i enrolled in Museum Studies, Historic Preservation, Library Information and Sciences, and/or Education programs. They will present a review of new and ongoing digital projects in Hawai‘i and the continental U.S. This survey will provide a glimpse of exciting initiatives in collections care, preservation, exhibition design, education, community outreach, and website design to name only a few areas of interest. Presenters will explain how these projects are changing the ways we engage with museums, visitor centers, historic homes, and related places. The Q&A session will provide an opportunity for audience members to ask questions, share information about their institutions’ digital initiatives, and voice excitement, concern, and skepticism about where these projects may be taking us.

 Cultural Heritage Tourism & the Visitor Industry

Talk story with Kiersten Faulkner, Executive Director, Historic Hawaii Foundation and Kainoa Daines, Director of Sales, Oahu Visitors Bureau: A significant majority of visitors to Hawai‘i include activities to places and activities that represent the stories and people of the past. These “heritage travelers” provide opportunities for preserving and interpreting the history and culture of the Islands, but also present challenges to retain authenticity and relevance. The panel will explore the benefits, opportunities, challenges and barriers related to heritage tourism. The session will provide an overview of what is cultural heritage tourism and demographics of this visitor; the relationship to historic preservation; and five principles of a good heritage tourism program. The session will include audience discussion on what has worked, or not, at heritage attractions.

Roundtable Discussions on topics such as: Public Programs, Volunteers/Docents, Social Media, Visitor Satisfaction, and Education.

Downloadable Presentations

To download other HMA presentations, please click below.




date: Friday, February 21, 2014
note: This event has passed

John Sayles named 2014 Dan and Maggie Inouye Distinguished Chair in Democratic Ideals

John Sayles – known as one of the country’s godfathers of the independent film movement – has been named as the 2014 Dan and Maggie Inouye Distinguished Chair in Democratic Ideals. He will be giving a free public presentation about the importance of storytelling at 7 p.m. on Friday, February 21, at Orvis Auditorium on the University of Hawaiʻi at Mānoa campus.

Sayles is an award-winning director, writer, actor and author. He is credited with writing and editing most of his projects, including his latest film, Go For Sisters, and his recent historical novel, A Moment In The Sun. Sayles supports his directing career as a “writer for hire” in Hollywood. His book Thinking In Pictures: The Making Of The Movie Matewan, is still taught in film classes. He wrote and directed several films that have been nominated for Academy Awards, including Lone Star and Passion Fish. Sayles also directed three music videos for Bruce Springsteen’s Born in the USA, I'm on Fire, and Glory Days.

Doors to the February 21 presentation at Orvis Auditorium will open at 6:30 p.m. for the 7 p.m. event. Seating is on a first-come, first-served basis. On-campus parking is available for $6.




date: Sunday, February 16, 2014
note: This event has passed

"Amigo" Screening and Panel

A screening of John Sayles' Amigo followed by a forum with the filmmaker with Vina Lanzona and Vernadette Gonzalez from the Center for Philippine Studies at UHM.

Sayles is an award-winning director, writer, actor and author. He is credited with writing and editing most of his projects, including his latest film, Go For Sisters, and his recent historical novel, A Moment In The Sun. Sayles supports his directing career as a “writer for hire” in Hollywood. His book Thinking In Pictures: The Making Of The Movie Matewan, is still taught in film classes. He wrote and directed several films that have been nominated for Academy Awards, including Lone Star and Passion Fish. Sayles also directed three music videos for Bruce Springsteen’s Born in the USA, I'm on Fire, and Glory Days.

Free Parking!




date: Thursday, February 13, 2014
note: This event has passed

Amigo Screening and Panel

The American Studies Department, the Academy for Creative Media and the College of Arts and Humanities is pleased to announce the John Sayles Film Series. 

Amigo, introduced by American Studies professor Joyce Mariano

While no formal Q & A session is scheduled for the films (except for Amigo, when John Sayles himself will join our audience for a conversation about the film and his work), it is the hope of the organizers that the audience will stay after each film for an informal and lively discussion about the film's contributions, style, themes, etc.

Happy Viewing,
Vernadette Gonzalez and Jonna Eagle, organizers




date: Friday, February 07, 2014
note: This event has passed

AMST Open House

Interested in a major or minor in American Studies?

Come learn more about the program and meet AMST faculty and students.  Come for the pizza, stay for the conversation!

Major and minors come join us to ring in the new semester!




date: Friday, September 27, 2013
note: This event has passed

William Chapman's Book Launch "Brown Bag Talk"

Join faculty member, William Chapman, as he discusses his new book "A Heritage of Ruins: The Ancient Sites of Southeast Asia and Their Conservation"




date: Thursday, September 26, 2013
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Careers in Law Coffee Talk




date: Thursday, September 19, 2013
note: This event has passed

AMST Honors Coffee Talk




date: Thursday, September 12, 2013
note: This event has passed

Back to School Pizza Party

For undergraduate majors, minors, prospectives, and friends!




date: Saturday, August 10, 2013
note: This event has passed

International Council of Museums (ICOM) General Conference

August 10 – 17, 2013